Customer Service Manager

Do you have a passion for delivering an excellent customer service to internal and external customers? Would you like to join a team where you can significantly influence the growth of the business?Our client design and manufacture safety products and access control systems and are looking for a Customer Service Executive on a permanent basis. The successful...

We are seeking an experienced and dynamic Customer Service Manager to lead and manage our customer service operations in the UK. The ideal candidate will have a background in e-commerce, customer service, and team leadership, with a strong willingness to work in a startup environment. Key Responsibilities:Build, lead, and develop the customer service team...

Contract Adjustment ExecutiveProviding a best-in-class customer experience and service through meeting agreed objectives with clear processes’ whilst at all times adding additional value to the customer.The contract adjustment executive will look after all extension/reschedule enquiries from customers, the Sales team, or during the end of contract process...

Join an Amazing Global Company! Temp-to-Perm Hybrid Opportunity Are you passionate about delivering exceptional customer service and excited by the world of digital banking? We're looking for talented individuals to join a supportive and thriving Customer Support Team.This is a unique chance to be part of something truly special while enjoying the best...

The RoleYou will act as a Customer Service Administrator as part of a team of 8.Duties will include (but not exhaustive):Responding to queries via email, post and telephone.Completing anti-money laundering checks as part of all customer due diligence, internal and external fraud controls.Office administration, including scanning documents.Complete...

Sales and Customer Service Assistants (No experience Required) - Immediate starts available Looking for a role that will support you and develop your skills within customer facing environments?Fed up and want to start earning and gaining valuable experience?Looking for a new career? Based in the centre of Birmingham, our clients well established company is...

Role Title: Customer Success ManagerReports to: Director of Customer OperationsLocation: BirminghamJob Type: 12 Month FTCAbout EMLEML Payments is a global leader in the fintech space. Our mission is to create awesome, instant, and secure payment solutions that connect our customers to their customers, anytime, anywhere, wherever money is in motion. Our...

Role: Customer Services Team LeadLocation: BirminghamStart: ASAPSalary: £32-33KWe are supporting a Retail Bank who are looking for a motivated Customer Services Team Lead to help build a function from the ground up.Key Responsibilities:Will be involved in the design and build of new processes, procedures and supporting documentationEnsure prompt and...

About the role:This important role requires a committed individual who will gain a thorough understanding Fortress products and the Fortress Supply Chain and Operations. This will involve gaining knowledge of Suppliers, Products, and Global Operational activity. You will be proactive and driven to support our business units to generate growth through your...

We are looking for a confident, experienced Service Delivery Manager (SDM) to join this high-performing team responsible for building and maintaining strong customer relationships in one UK's largest providers of business software. Our HQ is Birmingham but you can be based remotely anywhere in the UKYou will be tasked with maintain customer satisfaction...

This is a rare chance to be part of a success story in the continued growth of a successful SaaS technology company. The rewards include share options, performance bonus and genuine career progression with no ceiling.ROLE IS BASED IN COVENTRY, HYBRID BASED, EXPECTED 3 DAYS PER WEEK IN COVENTRY OFFICE Launched in 2017, Rightcheck is on a very exciting journey...

Job Title: Customer Success ManagerSalary Range: £45k basic + up to 30% commission paid quarterlyLocation: Remote with travel to customer sites and offices or access to office + travel (owning a car and having a clean/valid driver's license is essential)Industry: SaaS, E-commerceOur client is a dynamic and innovative software provider dedicated to...

Do you speak German and like to work with customers? Would you like to serve customers with their use of life supporting products in a call centre? If so, please read on....FireAngel Technology plc (FA) is a British technology company and is on a mission to protect and save lives by making innovative home safety products which are simple and accessible. FA...

Company DescriptionWelcome to Wolverhampton Lawn Tennis & Squash Club (WLTSC) .We are a members club offering 15 tennis courts, 6 squash & racquetball courts, 2 gyms, a bar & restaurant, and host various social events. We have 1,000+ members and are acknowledged as the leading racquet sports and fitness club in the region in terms of administration,...

Production ManagerAccess 360We are seeking an experienced Production Manager to oversee and coordinate the production processes of Access 360, ensuring that products are produced efficiently, on time, within budget, and of the required quality.What you'll be doingDevelop, implement, and manage production schedules based on business requirements to ensure...

Customer Success Manager Birmingham £35,000 My client is a growing business with a strong presence in both the UK and US. They provide innovative solutions that help businesses and public sector organisations thrive. Their clients include some of the biggest names in both sectors, and they pride themselves on delivering excellent service through a talented...

Role Title: Customer Service AgentReports to: Customer Service ManagerLocation: BirminghamContract Type: 6 Month FTCAbout EMLEML Payments is a global leader in the fintech space. Our mission is to create awesome, instant, and secure payment solutions that connect our customers to their customers, anytime, anywhere, wherever money is in motion. Our Purpose is...

A leading engineering company is seeking a Project Manager to join their expanding team, specialising in Highly Regulated manufacturing projects.The Role As a Project Manager, you’ll be responsible for ensuring the business projects are executed and controlled according to the best practices, meet customer requirements whilst minimising risks for the...

IT Customer Support Account ManagerLocation: Dudley – Hybrid 3 days in the office 2 from home Salary: £27-35,000 + excellent benefits Key areas of the role: Customer Support, Sales-support, Technical Account Management, Cloud Services Support, Microsoft 365 Support, Cyber, Networking, IT MSP, IT Managed Services Are you passionate about delivering...

We are currently recruiting for a Customer Success Manager based in Birmingham who will focus on enhancing the experience of customers which result in customer satisfaction and retention.Location: BirminghamLength: Permanent, full-timeEnvironment: 50% hybrid workingResponsibilities:Ensuring the customer is informed and supportedRaising and owning customer...