Community Associate

3 months ago


London UK, UK, United Kingdom UNTIL Full time

WHO WE ARE

  • We’re on a mission to make health and wellness fairer and better for everyone by putting power and choice back into the hands of the people that make the difference, health and wellness practitioners. We do that by giving them flexible access to our network of state-of-the-art facilities and powerful support services, with no long-term tie-ins or additional overheads.
  • UNTIL isn’t just a space, it’s a community where London’s leading self-employed wellness practitioner come together under one roof to unlock their potential, collaborate and grow. Our clubs are used by 40+ different disciplines including personal trainers, physios, therapists, life coaches, nutritionists, dentists and doctors.
  • At present we operate three central London clubs, Soho, Liverpool Street and Marylebone. We have plans to rapidly expand locations in 2024. We’re currently going through Series A funding. Things are about to get even more exciting


WHAT YOU'LL DO

  • We are looking for a full-time Community Associate to join our London clubs. Please note, these roles are shift based (see below for shift times).
  • Our Community Associates are the first point of contact for our members and their guests.
  • This role is pivotal to the success of our clubs. You’ll be the face of UNTIL, build long lasting relationships with our members and play a crucial role in ensuring they have a great experience with every visit to our clubs.
  • There are three key components to this role:
  • 1) Deliver Best-In-Class Service - welcome members and guests with genuine warmth and care. Be one step ahead by naturally anticipating their needs and understanding their different requirements and expectations.
  • 2) Maintain High Standards - conscientiously follow UNTIL club operating procedures, brand & behaviour standards and complete daily/weekly tasks, checklists and walk-arounds. Ensure all areas within the club are clean and presentable, coordinating with colleagues, contractors and cleaning team to resolve issues.
  • 3) Support a Thriving Community - act as a community promoter and ambassador. Foster positive member experiences, behaviours and interactions. Seek member feedback to improve our services and their experiences.

WHAT WE'RE LOOKING FOR

  • Front of House Experience - experience in retail, hospitality, leisure. A friendly approachable manner, good understanding of customer service and a passion for delivering high quality service.
  • The Ability to Multitask - excellent time management skills, calm when faced with day-today challenges of a busy reception area and can juggle multiple tasks at once.
  • A Dependable Team Player - build positive and trusted relationships with other team members. Operate with integrity, clarity and passion.
  • Great Communication Skills - build a rapport with members and their guests. Display emotional intelligence and adapt your style when required.
  • A ‘can-do’ attitude - comfortable with being flexible and adapting when things change. A natural problem solver and doer. Organised and proactive, everyone knows that you have a handle on everything.
  • A Passion for Wellbeing & Growth - a keen interest in being the best version of yourself. You are always looking for ways to learn and improve, to inspire people while having fun and doing the right thing


Shift patterns: This role works on a shift basis, morning shifts are 5.45am - 1.15pm and late shifts are 1.15pm - 9.15pm. You will work two Saturdays per month. Shifts are allocated fairly across the CA team and planned a month in advance.


We are committed to ensuring equality, diversity and equity across all of our recruitment practices and we encourage applications from individuals from underrepresented backgrounds. We believe that strength lies in differences, not similarities; we recognise the unique perspective everyone contributes to our team.


  • Associate Director

    2 months ago


    UK, UK, United Kingdom ManpowerGroup Full time

    Associate DirectorLitigation CommunicationsLONDONAre you a highly experienced Senior Account Director or newly promoted Associate Director specialising in Litigation Communications looking to work at a market-leading Legal PR firm?! If so, read on!This established firm of 30 staff are a full-service PR consultancy that delivers campaigns, consultations, and...


  • London, UK, UK, United Kingdom IFRS Foundation Full time

    Job Title: Internal Communications Associate Reports to: Internal Communications Manager Based: London Job purpose: As the Internal Communications Associate, you are responsible for the development of internal messaging and communications collateral to help IFRS Foundation colleagues understand the organisation’s strategy, culture, key initiatives. The...

  • Community Associate

    2 weeks ago


    London, UK, UK, United Kingdom UNTIL Full time

    Salary £27,000 Shift based (see below for timings)Full time, permanent, on siteWHO WE AREWe’re on a mission to make health and wellness fairer and better for everyone by putting power and choice back into the hands of the people that make the difference, health and wellness practitioners. We do that by giving them flexible access to our network of...

  • Associate Director

    2 months ago


    UK, UK, United Kingdom MCG Talent Full time

    **Position Title:** Associate Director - Strategic Communications - RIYADH BASED **Location:** Riyadh, Saudi Arabia**Type:** Full-Time**Reports To:** Director of Strategic Communications**About the Company:**Our client is a leading management consultancy with a robust presence in the Middle East. They are recognized for providing strategic insights and...

  • Community Associate

    2 days ago


    London, UK, UK, United Kingdom UNTIL Full time

    Salary £27,000Shift based (see below for timings)Full time, permanent, on siteWHO WE AREWe’re on a mission to make health and wellness fairer and better for everyone by putting power and choice back into the hands of the people that make the difference, health and wellness practitioners. We do that by giving them flexible access to our network of...

  • Associate

    1 month ago


    UK, UK, United Kingdom Dartmouth Partners | Ranked in The Sunday Times fastest-growing private companies 2022 Full time

    Dartmouth has partnered with a leading financial communications firm who are looking for an Associate to join their team. This is a full time, entry-level opportunity for anyone with a passion for PR and strategic communications, especially within the alternative investments space, i.e working with private equity funds/hedge funds.The successful candidate...


  • UK, UK, United Kingdom Albert Cliff Full time

    Join a dynamic private equity fund that specializes in healthcare investments, and play a key role in shaping future success. This is an exciting opportunity for an Investment Associate or Senior Associate to step into a high-impact role in London.Key Responsibilities:Conduct detailed financial analysis and investment modeling.Support deal sourcing,...

  • Associate Planner

    2 months ago


    UK, UK, United Kingdom comanos GmbH Full time

    Role: Associate PlannerLocation: ManchesterSalary: £60-75k based on experienceComanos is working with a well-funded planning and development consultancy which leads on traditional development planning consents as well as a fast-growing and high demand renewables business. Our client has an exciting opportunity for an Associate Planner to join and be a...

  • Associate Facilitator

    3 weeks ago


    UK, UK, United Kingdom 10X Managers Full time

    Join Our Team as an Associate Facilitator at 10X Managers At 10X Managers, we are on a mission to revolutionise the way managers and leaders develop across the globe. We are seeking experienced facilitators, coaches, trainers, and consultants who are passionate about fostering growth and development in the managerial and leadership domains. As an Associate...

  • Investment Associate

    3 months ago


    UK, UK, United Kingdom Brock & Decker Full time

    Job Title: Investment AssociateLocation: London, United KingdomOur client, a specialist clean energy financial services firm based in London, is seeking a highly motivated Investment Associate to join their team. This esteemed investment advisory firm provides investment management, corporate finance, and equity research services to companies and investors...

  • Associate Solicitor

    1 month ago


    UK, UK, United Kingdom JMC Legal Recruitment Full time

    Specialist Commercial Property firm is looking to add a Senior Solicitor to its growing team.If you are a Senior Commercial Property Solicitor looking to join a firm that is on an impressive trajectory of organic growth (in Birmingham City Centre) this could be the opportunity to take your career to the next level.The FirmThis specialist Corporate &...

  • Sales Associate

    1 month ago


    London, UK, UK, United Kingdom John D Wood & Co. Full time

    We are looking to recruit an Associate for our Chelsea Green office.The successful Associate will be responsible for:Meeting and registering new applicants.Maintaining regular contact with vendors and applicants, noting all correspondence and communications.Maintaining goodwill, establishing trust and building long lasting relationships with...

  • Associate Solicitor

    2 days ago


    UK, UK, United Kingdom Beaumont Legal Recruitment Full time

    Associate/Senior Associate - Residential Conveyancing Solicitor.5+pqe - C£65K - £70k DOE + Excellent Benefits package.Kirkwall, Orkney – Hybrid or Remote. A truly unique career opportunity for an experienced Residential Solicitor to join one of Orkney’s largest, respected and established firms.Due to continued business growth our client is actively...

  • Associate Architect

    3 weeks ago


    UK, UK, United Kingdom Hays Full time

    Hays are working with a major UK Architecture Practice, to assist them in recruiting an Associate for their London office. They are a forward-thinking AJ100 practice, with multiple offices in the UK and Europe. Their sectors include Data-Centres, Commercial Offices, Retail, and Hospitality. The London studio has around 70 staff based at their fantastic...

  • Associate

    2 days ago


    UK, UK, United Kingdom Round Hill Capital Full time

    About the Company Round Hill Capital is currently seeking a highly motivated Associate to join its Asset Management team in London. This is a unique opportunity to work alongside and learn from a team of highly qualified and experienced professionals in a dynamic, fast-paced environment. Round Hill Capital’s flat hierarchy structure ensures full exposure...


  • London,, UK, United Kingdom SheCanCode Full time

    Position: Full-TimeJob Title: Community Success AssociateLocation: Hybrid (two days in Old Street, London office)Company: SheCanCodeJob Overview: At SheCanCode, we care deeply about our community, whether it’s internal or external, and we’re seeking a community manager to help us maintain and nurture these relationships. The ideal candidate will have...

  • Associate Director

    1 month ago


    UK, UK, United Kingdom Harnham Full time

    ASSOCIATE DIRECTOR UP TO 60,000 + 7.5% BONUSLONDON (HYBRID) THE COMPANY Harnham is working with a market research agency that helps clients understand consumer behaviour, develop products, and build stronger brands. They are looking for an Associate Director to join their team in London.THE ROLE You will:Manage projects end-to-end, including signing off on...

  • Arbitration Associate

    1 month ago


    UK, UK, United Kingdom Inventum Group Full time

    Associate (England & Wales Qualified) Associate - International Arbitration Role in LondonLocation: LondonAre you passionate about international arbitration and eager to advance your legal career? Join a leading law firm in London, where you’ll work on high-profile, complex international disputes that set global standards.About the Role:The firm are...

  • Employment Associate

    3 weeks ago


    UK, UK, United Kingdom Macmillan Davies Full time

    Are you a skilled Employment Associate looking for a new challenge? I am working on behalf of a reputable global law firm seeking a talented individual with six to nine years PQE to join their employment team based in Reading working closely with the firm's human resources function. This role offers a fantastic platform for career development and is...

  • Nursing Associate

    4 weeks ago


    UK, UK, United Kingdom Orri Full time

    Why Orri? Orri is an ambitious, young, fast-growing company committed to changing the way we treat eating disorders in the UK. We are looking for a Nursing Associate to join our growing team.At the heart of our approach is a commitment to working collaboratively; providing expert, evidence-based and innovative treatment with kindness and compassion at its...