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Private Banking Relationship Manager
2 months ago
Accountabilities:
To market the Bank’s Private Banking services and products to existing and potential customers in accordance with the marketing strategies and plans agreed upon with the Head of Department.
Enhance and develop business relationships between the bank and its High Net Worth and VIP customers to develop existing business or attract new business from them that would increase the Bank’s portfolio of deposits and loans.
Explore new commercial and residential investment opportunities in the UK real estate market introduced to the bank, to be offered to customers.
Preparing and submitting adequate credit applications related to residential or commercial property purchases for approval at the appropriate sanctioning level and managing their implementation in accordance with the bank’s Credit Policy, for customers interested in borrowing from the bank. Manage the post-sanction facility implementation process to include, if required, obtaining relevant documentation, due diligence, etc. in accordance with the bank’s Policies and Procedures.
Supervise post-sanction facility implementation process to include, if required, obtaining relevant documentation, due diligence, account opening and facility draw-down procedures.
To follow up with approved solicitors and surveyors on matters related to customer transactions requested through the Bank.
Periodically or as deemed necessary, communicate to customers all pertinent information on the status of their funds, market conditions, trends and opportunities. Also, to ensure that customer requests for information, advice and action are promptly met.
To preserve customers’ confidentiality at all times, paying particular attention to the security of documentation and communications. Also, adherence to instructions for safeguarding information and not disclosing any information about customers to a third party without the customer’s written approval, or otherwise in compliance with legal/statutory requirements.
To ensure that individual customer records are maintained up to date at all times and customer files are reviewed annually in accordance with the Bank’s KYC requirements and to ensure compliance with Money Laundering regulations at all times. Ensure that customers’ complaints and problems handled in accordance to the bank’s complaints policy, solved promptly and satisfactorily and to submit to Senior Management reports regarding any problems as well as keeping them well informed of all developments and the relationship between the client and the Bank.
To prepare regular and special reports to departmental management in the required format, and in an accurate and timely manner.
To follow up with approved solicitors and surveyors on matters related to customer transactions requested through the Bank.
Upon customer’s request and after being granted the necessary authority, to act on their behalf in moving their funds and portfolios from one foreign bank to another and assisting them as much as possible with banking problems should any arise.
To ensure the Bank’s position is protected in terms of Credit, Compliance, and legal issues at all times.
Requirements:
2-3 years in a relationship management support role within Private Banking.
Must speak Arabic at native level.
Must be open to 5 days in the office (based in the West End, London) .
Must be a degree holder.
