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Commercial Manager

2 weeks ago


Nottinghamshire UK, East Midlands, United Kingdom NeoSphere Tech Full time

Commercial Manager


Our client is a large omni-channel marketing agency that is growing and offering more creative services than ever before. This includes bringing new channels to market, exploring and employing cutting edge methods, technology and management tools.


With that in mind, we are looking for a Commercial Manager to join our team, to help shape and support our continued growth.


You will work closely with our leadership team, and our central finance function. Responsible for ensuring our agency operates efficiently and effectively, you will be analysing commercial data to inform and influence decisions on our current and future business. Informing new propositions, exploring commercial opportunities and operating models – helping us stay relevant and ‘fit for the future’ in a competitive market.


Strong business acumen, financial literacy, analytical and problem-solving skills are a must. With an eye for trends to maximise opportunities or combat problems before they become threats.


You will collaborate with our Head of Project Management and Head of Account Direction, managing and monitoring our sales pipeline, work in progress and ensuring the correct levels of commercial governance are in place. Forecasting and budgeting are key to this role, as is the partnership with our client account teams, working together to develop business plans and contracts aimed at long-term business sustainability and growth.


There will be elements of negotiating new and existing contracts with suppliers, and customers, on behalf of the business. This often includes the exploration and preparation of commercial and operating models, which can vary by client, sector and service.


We’re open to challenge and exploring new ways of working, including introducing software’s and technology to the business and our client’s benefit.


You should be able to work both independently and as part of a team, with excellent and adaptable communication skills, equipped for dealing with different stakeholders across our business. Listening to the needs and requirements of various stakeholders and the ability to effectively verbalise and bring to life your own ideas.


This role requires a constant connection to the business, so you will be based within the agency in Nottinghamshire


Functional role and responsibilities:

The Commercial Manager role breaks down into the following main areas.

People

Products

Clients

Business Development

Commercial

Reporting

Trend Analysis

Future thinking

People

You will need to understand and work with the whole team and connected teams, across the group. From finance and accounting, the Management Team, Skills Team Leaders and group wide – we'll help you to understand the people and skills. We’ll explain how the teams are structured and how people knit together, working through projects, from estimating to cash collection (and the various stages in between).

Commercial

Commercial covers the following areas:

Budgets & Forecasting

Estimating annual sales and costs for all Account Directors' and our clients

Reforecasting part way through the financial year

Looking at sales pipeline and forward book

Estimating

Checking and agreeing estimates, including value add, recovery, pitch, client dev and outwork

Monitoring the accuracy, value and conversation rate of estimates

Estimates vs quotes, rate cards, procurement consultancy partners

Difference in how we estimate based on discipline, film, insight, events etc

Rate card reviews with clients

Costs

Cost rates across the business

Cost rate increases and impact of implementing these

All inward and outward costs from all suppliers, plus intercompany activity

All expenses, travel, and entertaining vs budget

Training and recruitment vs budget

Time & active hours sold

Understanding of all elements from timesheet collection

Recognising true costs

Understand holidays and leave and how that impacts our weekly recovery

Peaks and troughs

Stock

All work in progress

Aged debt

Job cost overspends

Provisions process and reconciliation

Invoicing

Ship to bill

Pre invoicing

Part invoicing big jobs in stages

Invoicing frequency

Payment terms


Cash

Cash flow

Keeping cash moving through – spotting any ‘rotten fruit’

More regular invoicing throughout the month

Better visibility of what has been invoiced month to date and how far we are off budget

Financing and capital expenditure

Accounts (Finance Team)

Liaising with key people in the account team in salaries, purchase leger, credit checks, new supplier set up, services agreements, confidentiality agreements, terms of payment and contracts.

Sales

Understand the pitch process o Pitch triage/ qualification

How we set budgets and collect time and cost for pitches

How we report on conversion/ win rate

Client dev process

R&D – what constitutes R&D and how can we make sure we accurately capture this and claim back via Cooper Parry

Budgets and performance against budget

Pipelines and Hubspot

Reports and systems

ERP (Epicor)

Adobe Workfront

Excel (estimating templates and rate cards)

Power BI

Finance team systems

KPI’s for all Create teams

Future thinking

Aspirations - where do we want to be commercially?

How our systems and processes offer compare in the marketplace

What opportunities are there for process improvement and visibility of numbers?

How do we plan and launch new products to market in a commercially viable way?

Extending the Create campus to facilitate further growth

Margin model

Reporting

Create a meaningful report for the Management Team meeting

Attend the Account Director and Project Management team meetings and provide a commercial update

Respond to ad hoc requests from members of the Management Team and Exec

Help us to create a meaningful dashboard for Management Team in Workfront

Help us get better visibility of who is on leave/ how much leave we have in any given week and calculate the impact of that on our recovery figures

Behavioural and cultural expectations:

Lead by example

Follow our values

Culture ambassador

Be visible and mobile (get around the teams and business and clients where relevant)

Be inquisitive

Listen, make time

Inspire and encourage

Engender a team and community spirit

Training as required on the above


Salary £45k-£50K