Social Media Digital Engagement Officer

1 day ago


UK, UK, United Kingdom University of Warwick Full time

We are looking for a highly creative digital marketer, with a strong social media background from a commercial setting, to join an ambitious commercial marketing team at the University of Warwick.

This role supports the Campus & Commercial Services Group (CCSG) and Innovation Group at the University of Warwick and is part of the Marketing Communications & Insight (MCI) department.

MCI is a multidisciplinary team of specialists, focused on brand, marketing, communications and student recruitment leadership, working in partnership with senior leadership, academic faculties and departments across the University.


As a Digital Engagement Officer Social Media your role will be essential in delivering digital marketing; support, community management and creative content across a number of social media channels in order to build brand, drive engagement and increase sales for a range of campus and commercial services including Warwick Sport, Warwick Conferences, Warwick Arts Centre and Warwick Food Group.


The key responsibilities for this role are as follows


  • Overseeing the development and delivery of social media activity for business areas to meet their objectives
  • Line managing 1 x Digital Communications Executive to help build content strategies for business areas to support sales activation or brand awareness campaigns
  • Developing and managing content calendars/planners for business areas and working alongside their operational teams and other teams in marketing to develop content assets and resources
  • Measuring social media performance success and producing weekly/monthly insightful reports for business areas which demonstrates value of work carried out
  • Be our social media champion – actively seek and deliver best practice in relation to social media channel usage and alignment to brand guidelines.


To be considered for this role, you’ll:


  • Have considerable experience of social media marketing from a commercial setting
  • Have experience of creating engaging and creative social media content
  • Love project work, and be comfortable collaborating with all types of stakeholders, including Heads of Business, operational teams, content creators, marketers and other subject experts
  • Be experienced with working at pace, on multiple campaigns or projects and with multiple stakeholders
  • Be self-motivated, driven, with a can-do, problem-solving attitude
  • Be analytical and inquisitive, with excellent attention to detail


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