IT Technician

The Role

Concurrent Technologies designs a range of high-performance Intel® processor boards, switches, networking, storage and software products for use in embedded computing solutions. We manufacture our board products in our Colchester, UK-based factory to meet the highest level of inspection standards for a long life cycle, reliable operation.

Our products are used by many of the world’s leading integrators within the Defence, Security, Aerospace, Telecommunications, Transportation, Medical and Industrial markets and are designed to be operated in a range of temperatures and environments from benign to extremely rugged.

We are supported by a world-wide network of distributors and manufacturers’ representatives to ensure that local support is always available to our customers.

Concurrent Technologies is a public company, quoted on AIM on the London Stock Exchange.

The Role

As an IT Technician with Concurrent Technologies, you will be working as part of a small team where you can expect to be involved in a wide range of tasks in a rapidly evolving environment.

This will include:

• First-line and second-line support. Responding to and resolving IT support issues both remotely and in person.
• Provisioning and deployment of hardware and software.
• Administration of user accounts both on-premises and in the cloud.
• Maintaining backup infrastructure both on-premises and in the cloud.
• Maintaining physical network infrastructure.
• Assisting in the documentation of IT processes.
• Assisting in the deployment of new software systems and servers.

As part of this role, you will receive training to help you grow and develop your skillsets to help with your success in the role.

Overall, this is an exciting opportunity for someone who is looking for a dynamic role with multifaceted activities

What do I need to bring with me?

Essential

• Enthusiasm for IT and technology.
• An understanding of Windows operating systems.
• An understanding of network infrastructure.
• An understanding of Windows servers
• Good knowledge of computer hardware.
• Good Office skills: Outlook, Word, Excel, Teams.
• Strong interpersonal skills.

Desirable

• Knowledge of the operation of Windows domains.
• IT Security including Cyber Essentials Plus.
• Knowledge of Microsoft 365 cloud environments.
• Some understanding of Linux operating systems.
• Understanding of the concepts of virtualization and containerization.

Benefits:

• Generous company pension scheme (6 – 10% employer contribution)
• Health Insurance, Life Assurance & Income protection
• 25 days holiday + Bank holidays
• Holiday purchase scheme
• Cycle to work and Tech Scheme
• Electric Car Salary Sacrifice Scheme

Equal Opportunity Statement

Concurrent Technologies recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief. Discrimination on any of these grounds is expressly forbidden. We therefore welcome applications from all sections of the community.