Senior Project Manager

2 months ago

London UK, UK, United Kingdom wagamama Full time

at wagamama, we’re an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life

we’re looking for a senior project manager to join us on our continuous journey of true nourishment


purpose |

as a senior project manager within the wagamama technology team, you will work on projects across all business divisions and with a variety of stakeholders. you will lead on projects that impact our guests, teams and head office employee. you will use our change delivery framework to provide effective governance to complex change initiatives and support the wider team as needed.


key accountabilities |

  • lead multiple technology and business change projects across wagamama (and the wider TRG group where applicable)
  • use our change delivery framework to ensure projects are governed effectively, including scope control, budget management and planning
  • identify and track all project risks and issues, ensuring stakeholders are aware and mitigation plans are in place
  • engage with a wider variety of stakeholders, including our restaurant teams, head office divisions, exec teams and external suppliers
  • adapt the project process, methodology and communication style to the project depending on complexity, risk and stakeholders
  • understand the business; spend time in our restaurants and with our teams to build relationships and identify how + why our change initiatives are important
  • provide guidance and mentorship to the change delivery team and wider technology function

key skills + experience |

  • an accomplished project manager with experience in managing multiple, sometimes complex projects
  • excellent people management skills; able to lead, motivate and coordinate a project team
  • able to produce governance documentation, including projects plans and budgets
  • able to provide structure, breaking down complicated projects into clear and simple tasks
  • excellent communication skills and an ability to build relationships with all levels of stakeholders
  • confident in presenting project updates and creating status reports tailored to the audience
  • good knowledge of business systems in a commercial environment
  • experience working in similar industry, i.e with a retail, leisure or hospitality background
  • understanding of project management principles, frameworks and methodologies (i.e. APM, Prince2, AgilePM)
  • have a positive change mindset

our perks + quirks |

  • a competitive annual salary
  • discretionary 20% bonus opportunity per year
  • wagamama food allowance
  • private healthcare
  • pension contribution
  • 25 days holiday + all bank holidays
  • various discount across retail, hospitality + leisure
  • internal progression opportunities | fully funded apprenticeship programmes to support your growth
  • kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure
  • family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay
  • financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life


the wagamama way |

kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh. committed to championing change in both our communities + the impact on the planet

three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

all we ask is for you to dish up what makes you different

be you, be wagamama

wagamama is proudly part of disability confident

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