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Deputy General Manager

3 months ago

Edinburgh Midlothian, Milton Bridge, United Kingdom The Scotsman Full time

Who we are?

Named for the ground-breaking national newspaper that took up residence in these beautiful Baroque buildings, The Scotsman Hotel of today is a luxury hotel retaining many of its original features, including luxurious floor-to-ceiling wood-panelled rooms, grandiose marble staircase and stained-glass windows. Although our hotel is steeped in history and known for its classic luxe feel, we reflect the dynamic and forward-thinking city in which we operate.

The Scotsman Hotel is also home to the Grand Café one of the cities favourite eateries with offers thar evolves throughout the day, from a bustling brunch service to smart cocktails and atmospheric dining until late

We are looking for an experienced and talented Deputy General Managerto join our fantastic hotel.

What is in it for you?

As part of Scotsman Hospitality, you will have access to the following benefits that include:

  • TRONC electronic tips Our staff keep 100% of tips earned in venues.
  • Wagestream Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
  • 30% off of food and cinema tickets in all of our venues across Scotland.
  • Quarterly bonus payment.
  • Hotel and Apartment discounts.
  • Access to Scotsman Perks Benefits Portal.
  • Staff meals on duty.
  • Flexible working opportunities.
  • Career development through our Scotsman Steps training programme.

The Role:

As Deputy General Manager, your role will include:

  • Supporting sales growth
  • Controlling costs
  • Ensuring consistently excellent customer service is delivered to all of our guests.
  • Managing service standards and staff development.
  • Accountability for specific shifts and the full unit in the absence of the General Manager.
  • Ensure all employees have the required knowledge of the hotel and its outlets to complete their roles fully.
  • Use excellent communication skills with guests and staff including verbal, written and body language.

The Person:

  • Experience in a management role within a busy and demanding hotel.
  • The ability to lead and motivate your team members.
  • Experience of driving sales and developing the business.
  • Highly organized and self-motivated individual.
  • First class customer service and communication skills.

The Process:

If you think this job of Deputy General Manager is the role for you then apply now and a member of the team will be in touch.


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