Senior Video Engineer

3 weeks ago

Slough UK, Berkshire, United Kingdom New Era Technology UK Full time

Who we are

New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide.


We are looking for team members to contribute to and deliver our mission: “To deliver and support technology solutions that securely connect people, places, and information.” New Era Technology is a community of like-minded, likehearted people who share the same vision and values.



What to expect in the role

Reporting to the Director of Information Systems, the Senior Video Engineer will be

responsible for:


• Maintaining, develop, design and implement changes in the New Era

Technology’s customer Global Video Collaboration (GVC) Platform

• Customer solution design and technical point of contact as the solution

engineer for customer projects, supporting from the bid process to build

and implementation.

• Provide 3rd line and backup support and troubleshooting on Linux and

Windows Servers and other associated IT hardware related to the GVC

platform.

• Proactively identify opportunities for process improvements and make

constructive suggestions for change.

• Research, recommend and implement ways to improve the deployment

of infrastructure, OS's and applications using modern orchestration tools

in major cloud environments.

• Participate in design, architecture and engineering discussions.

• Create and manage automation scripts to maintain and manage the

various environments, both cloud and datacenter based.

• Maintain and manage service, vendor and equipment inventory

databases.

• Performing other related duties as assigned.



What we’re looking for

We are looking for someone who had the following background:


• Strong Pexip background with extensive experience with Pexip Infinity

• Experience of high-level administration of video conferencing platforms

(Microsoft Teams / Zoom / Webex / Web RTC).

• Experience with Poly/Cisco video conferencing hardware and software

(Clariti Edge / Clariti Manager and Media Suite).

• Strong knowledge of virtualization technologies (VMware / Veeam /

Proxmox / KVM).

• Experience with cloud environments (GCP / Azure / AWS).

• Experience with automation tools (Kubernetes / Docker / Packer / Ansible

/ Terraform / GitLab)

• Experience with the build and use of network and infrastructure

monitoring technologies.

• At least 5 years' experience in Linux Systems Administration in a highly

available environment (Debian).

• IP Networking skills, including but not limited to, VLAN planning,

configuration of switches, firewalls, and routers (Cisco / VPN / BGP /

OSPF / MPLS / SNMP).

• Troubleshooting networks issues (tcpdump / Wireshark).

• Scripting capabilities (SH / Bash / Python / Perl).

• Configuration of common services (DNS / Apache / NGINX / Postfix /

Squid / SSH / iptables).

• Understanding of clustering services, enabling High Availability failover.

• Experience with enterprise hardware and management tools.

• Experience working within a strict Change Management process, creating

MoPs and LWIs.

• Able to commute periodically and on an emergency basis to datacenters

in Berkshire, Wiltshire and North West London.

• Must be UK resident for over 5 years with SC level clearance or willing to

obtain SC clearance



Personal skills required

• Proactive, highly organised and efficient.

• Strong planning and documentation skills.

• Ability to manage time effectively and meet deadlines .

• Attention to detail.

• Excellent analytical skills.

• Good communication skills.

• Reliable, flexible and cooperative .

• Personable and approachable, with an enthusiastic and motivational

nature and an overall passion for excellence



Benefits

• 25 days annual leave per annum

• 1 extra day for birthday

• Life Assurance

• Employee Assistance Program

• Health insurance

• Company Pension Plan

• Eye Care Vouchers

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