Relationship Manager

4 weeks ago

London, UK, United Kingdom Chartered Management Institute Full time

Location: London, home-based with regular travel to visit partners

Reports to: Associate Head of Higher Education

Salary: £45,000 plus bonus and excellent benefits

Closing Date: 11th June 2024


About the role:

Growing and enhancing CMI’s value with our Partners is a key growth area for CMI in line with our strategic objectives. We are looking to recruit an ambitious and proactive sales relationship manager who has a proven track record of driving strategic and commercial sales growth with HEIs.


The role is fast paced, target driven and a classic mix of developing new business and growing sales through existing relations. We are inviting applications from individuals who are comfortable in managing an annual sales opportunity pipeline of circa £3 million by liaising with Deans, Heads of Faculty and Programme Leads by promoting dual accreditation, apprenticeships and or related management development solutions.


This is a field based role across the South and the ideal candidate will be located in London. Your CV should demonstrate strong experience and a successful track record in a sales or business development capacity across other leading professional bodies or membership organisations or have skills transferable for this role.


Responsibilities:

  • To work with the Associate Head of Higher Education in the growth and account management of partners with responsibility to achieve and exceed the agreed HE sales targets within the UK
  • Managing a pipeline of circa £3m
  • To drive sales through all channels (Dual Accreditation, Apprenticeships, Employability, Staff Development) and new products that will be developed by CMI such as the Employability Bootcamps
  • To deploy strategic planning across your Partner portfolio, enabling effective business development reporting to the Associate Head.
  • To maximise CMI’s position as market-leader in providing support for HE students’ employability skills and management and leadership capability within the UK through our value proposition


About you:

We are an inclusive employer and welcome all diverse backgrounds, where individuality is celebrated, creating both a forward-thinking team and a supportive space for everyone in the CMI team. We actively invite applications from diverse cultures and experience.

  • We are looking for someone who can enhance our culture and align with our core values. We want someone who is ‘Passionate’ in making a positive difference to the skills of managers and leaders, ‘Practical’; with the ability to make quick and smart decisions, ‘Progressive’ about creating a better future and maintaining a ‘Professional’ code of conduct, through being accountable and ethical in everything that we do.
  • An astute sales professional who has a proven track record of driving commercial growth
  • Is knowledgeable of the Higher Education and apprenticeship market
  • Managed a sales opportunity pipeline consisting of short and long term sales cycles
  • A strong communicator with impressive presentation skills, who has successfully developed new and expanded existing partner relationships
  • A strong sense of accountability, to both activity levels and targets with a keen high respect for excellent client service
  • Strong collaboration skills, having the ability to build strong relationships and work collaboratively with internal and external stakeholders is essential


Why CMI:

Are you looking to join a dynamic and ambitious organisation? At CMI, new leadership and management strategies are at the fore-front of what we do. We know the importance of fresh ideas and encourage new perspectives. We are a not for profit, Sunday Times Best Company To Work for 2023, with a Platinum Accreditation with Investors in People. We offer an engaging, flexible and collaborative culture with a wealth of opportunity for professional development.


It doesn’t stop there. We believe we are only as good as the people that work at CMI and in turn offer a competitive benefits package for all employees:

  • Flexible working - whether that’s from home or in the office; wherever works best for you. We are not a traditional 9 to 5, we are flexible with what hours you work and when you work
  • 21 days’ holiday + 8 days’ Bank Holiday + 4.5 days allocated for CMI holiday over Christmas and New Year period - with annual leave days increasing with length of service and the opportunity to buy and sell holiday
  • Wellbeing and mental health - in-house mental health first-aid trainers, BUPA Employee Assistance for 24 hour support and access to Kooth, an online mental health platform
  • Inclusion at our core - Our colleague-led Inclusion Hubs for Ethnicity, LGBTQIA+ and MPeople (Menopause) are open for anyone to join
  • CMI membership - take advantage of our amazing courses and become a Chartered Manager. Plus, CMI will pay your professional membership to one additional organisation of choice
  • Rewards and Recognition scheme - cash prizes awarded to employees throughout the year
  • Socials - with an active social team, we have a book club, baking club, Pilates classes and regular team outings
  • Pension - we add an extra 6% of your gross salary to your pension pot every month after 3 months


About us:

The Chartered Management Institute (CMI) sets the Professional Standard in Management and Leadership. We have worked with businesses and education providers to inspire people to unleash their potential through qualifications, apprenticeships and training to become skilled, confident and successful managers and leaders, resulting in Chartered Manager status - the ultimate management accolade, which is proven to boost individuals’ career prospects, management capability and impact in the workplace.

Personal data which you provide through your application will be used for recruitment purposes only. For further details, see our privacy policy on our website. By submitting your CV/application, you are agreeing for your data to be used this way.


We reserve the right to close this vacancy earlier than advertised should we receive a high number of suitable applicants.

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