Senior Block Manager

2 days ago

London, UK, United Kingdom Property Management Recruitment Full time

A property management firm specialising in super-prime developments in Central London. The company is dedicated to providing bespoke management services for high-end properties. Our client is dedicated to providing bespoke management services for luxury properties, operating out of their head office in Central London.


Key Responsibilities:

This role is positioned within the property management team but involves collaboration with the accounts department, HR and senior leadership. The main duties include:

  • Overseeing a select portfolio of ultra-prime residential developments in Central London.
  • Directly reporting to clients and company directors, ensuring a high standard of service delivery.
  • Working alongside the service charge accounting team to maintain financial accuracy and compliance.
  • Coordinating with HR to manage and support on-site staff, including hiring and coverage planning.
  • Assisting senior team members with their portfolios and providing ad hoc support when required.


Candidate Profile:

To excel in this role, the candidate should demonstrate:

  • Expertise in managing premium residential properties and a strong grasp of current property legislation.
  • Familiarity with the high-end London property market and experience in new-build developments.
  • A proven ability to manage service charge budgets, cash flow, and large-scale projects such as Section 20 consultations.
  • A track record of ensuring compliance and delivering exceptional customer service to stakeholders.
  • Strong interpersonal and communication skills, with the ability to build lasting client relationships.
  • Proactive problem-solving abilities and a hands-on approach to daily tasks.


Role Duties:

  • Actively manage a portfolio of high-value properties, conducting regular site visits.
  • Prepare and oversee service charge budgets, ensuring accurate tracking and reporting of expenditures.
  • Manage arrears and enforce credit control measures in coordination with the accounts team.
  • Maintain compliance across all sites, including health and safety and operational records.
  • Handle major works projects, leaseholder applications, and planned maintenance.
  • Support the concierge and on-site teams, ensuring consistent delivery of a premium service.
  • Participate in broader projects such as cost analysis, contract tendering, and resource planning.


This role is office-based in Central London for a minimum of three days per week.

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