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Social Media Manager

3 months ago

London, UK, United Kingdom PPHE Hotel Group Full time

Social Media Manager


Reporting to the Brand Content Manager, we're looking for an enthusiastic Social Media Manager from the Hospitality industry who will be responsible for creating, managing, executing and reporting on all social media activities across the PPHE Hotel Group portfolio, and the individual brands and hotels where relevant.


The role will be responsible for the PPHE overarching social strategy, and the management and delivery of all brand level, group channels, whilst also supporting the regional, hotel and R&B marketing teams on their own individual channels for their hotels and/or outlets.


Benefits you’ll get as our Social Media Manager:

  • 30 days of holiday yearly, including bank holidays, pro-rata & increasing with years of service
  • 1 day remote working per week
  • Great work-life balance
  • Heavily discounted hotel rates (extends to the Radisson Hotel Group and family & friends)
  • F&B discounts at our restaurants and bars (for your whole party)
  • Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
  • Two free meals per day
  • Free financial & mortgage advice
  • 24/7 employee assistance programme
  • Access to 40% of your pay before payday through Wagestream
  • Ride to Work Scheme & free local cycling lessons
  • Vitality at work scheme, with great gym discounts and more
  • Free dry cleaning for work uniform
  • Travel season ticket loan
  • Annual Staff parties and events
  • Company pension plan & award-winning training


Main duties you’ll have as our Social Media Manager:

  • Develop and manage social media strategies and performance KPI’s for the PPHE Hotel group brands & portfolio.
  • Create and manage engaging monthly content calendars
  • Audit all social channels
  • Work alongside the Content, Brand, Regional and R&B Marketing teams to coordinate photography and videography shoots
  • Alongside the wider Marketing team, capture on-brand, social first content
  • Build relationships and align with the Radisson Hotel Group teams
  • Alongside the Digital Marketing Team, strategise and manage paid social advertising boosting budget to support targeted campaigns per region, hotel and/or brand.
  • Engage with influencers, bloggers, and partners to extend digital reach
  • Foster a strong online community for each brand/property
  • Protect the brand image by monitoring conversations across social media channels and implementing appropriate responses and proactive initiatives
  • Monitor social media channels for hospitality trends and discussions
  • Utilise social analytic tools including Sprinklr
  • Review and report on monthly paid social advertising performance and provide strategic directive for future campaigns based on learnings.
  • Manage and oversee third party agencies


If joining a vibrant and fast-paced team in an established and constantly growing organisation is for you, apply now