Salesforce Marketing Cloud Technical Consultant

1 month ago


London, UK, United Kingdom OSF Digital Full time

We are seeking a Salesforce Marketing Cloud Solution Architect to design scalable architectures that meet client needs.


In this role, you will:


• Understand the customer need and provide the solution architecture that best addresses the technical and business requirements at scale

• Be the trusted advisor to our customers, prospects and the broader cross functional teams

• Provide technical effort estimates and timelines

• Lead the implementation of new Salesforce Marketing Cloud opportunities as applicable

• Lead the development team which is responsible for the implementation of SFMC services including Journey Builder and various Studios

• Develop technical integration approaches, including data flow and architectural diagram/visuals.

• Develop customized presentations, demonstrations, and prototypes • Work with cross functional new business team on new SFMC opportunities



Requirements

  • Experience in a technical leadership role designing, building, and executing complex automated marketing programs with Salesforce Marketing Cloud. Including completing any necessary documentation and providing solution walkthroughs and training
  • Understand the out-of-the-box Marketing Cloud functionality and have the ability to leverage these based on customer requirements.
  • Expected to be both a leader and an individual contributor, supporting junior colleagues on SFMC issues.
  • Track record of working independently to drive projects to completion in a matrixed environment.
  • Ability to work in a fast-paced environment, maintaining flexibility and performing at a high level when faced with time constraints.
  • Experience auditing existing Marketing Cloud implementations.
  • Processing support ticket requests as well as concept development and implementation of tasks for the daily support of our customers.
  • Effort estimates for new inquiries from existing customers and opportunities.
  • Proactively providing suggestions to improve customer processes
  • Ability to quickly and independently familiarize yourself with new topics.
  • 5+ years hands-on experience in Salesforce • 3+ years of Marketing Cloud experience, including Email Studio, Automation Studio, Journey Builder, MobileConnect, MobilePush, and Einstein
  • Experience with writing SQL (MS SQL) and AMPscript
  • Familiarity with HTML, XML, CSS and JavaScript • Strong understanding of SOAP APIs, REST APIs and integration architectures
  • Experience working with client teams and consulting staff through full-lifecycle discovery, implementations and/or implementing integrated solutions including SFMC ecosystem.
  • Hands-on platform experience in Salesforce Marketing Cloud, and/or other Salesforce products and ecosystems.
  • Fluency in English




Benefits

OSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work. Join an inclusive and passionate community of professionals who help bring about digital transformation for businesses around the world. At OSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, color, religion, national origin, age, marital status, or any other protected category in any of the jurisdictions in which we conduct business. Explore our opportunities and join us on an amazing journey



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