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Product Manager

2 months ago


Manchester, Greater Manchester, United Kingdom Burns Sheehan Full time

Location: Central Manchester hybrid - two days per week on site

Eligibility: Right to work in the UK without sponsorship

Salary range: £70,000 to £80,000

Technologies: Customer Contact, AI/ML, SaaS


Burns Sheehan are working with an award-winning Manchester SaaS business to help them identify their next Product Manager. The business offers a range of solutions in the customer contact sector and has successfully launched a new platform driven by generative AI in 2024. After several years of steady growth, the senior leadership team has identified an opportunity for a true product specialist to join the team and spearhead the next phase of their journey.


What will you be doing?

  • Collaborating across functions - software development, design, data, customer success, marketing - to ensure that teams are focused on the right functionality at the proper time.
  • Conducting research into technologies and concepts within the broader AI/ML space.
  • Owning all things product, with a clear trajectory towards a formal leadership role i.e. Head of Product.
  • Understanding what current and future customers want and need from their customer contact software.


What will you bring to the table?

This role would be well suited to an experienced product owner/manager looking for the opportunity to work in an AI-centric business. The senior leadership team has committed several million pounds to development in the AI/ML space and experience here would be extremely beneficial. Naturally, if you've worked on customer contact or engagement products & platforms that too would be very useful.


What's on the table?

Basic starting salary worth up to £80,000 backed up by 25 days holiday (with a buy & sell scheme) and other benefits. The ideal candidate will be looking for progression into a Head of role in the not too distant future.


If this opportunity ticks some boxes for you, click Apply to begin the conversation.