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Senior Service Management Consultant

3 months ago

UK, UK, United Kingdom Focus on ServiceNow Full time

If you are a Service Management Consultant looking to grow your career, then this job is customised for you.


The role is open to people living in the UK or those who have the right to work in the UK.


Focus on ServiceNow is a leading recruitment agency for ServiceNow, and it is the preferred choice for various consulting companies and end-users worldwide for both permanent and contract basis.


POSITION: Senior Service Management Consultant


SALARY: up to £60,000


LOCATION: UK - Hybrid


CLIENT:

An award-winning ServiceNow globe Elite Partner that is looking for a Service Management Consultant to join them. You will be joining their UK team.


ROLE:

  • As a Service management consultant, you will provide consultancy to deliver the full spectrum of services needed to assess plan design prepare and deploy our Service Integration blueprint.
  • You will learn how to use techniques like Service Maturity Assessment and requirements gathering and be able to articulate the business benefits with clients either in a pre-sales setting or during transition and transformation phases.
  • You will be responsible for leading client workshops.
  • You will oversee specific/multiple work streams and work on transition and transformation programmes that result in the creation and activation of SIAM operating models.
  • You will support pre-sales and bid requests.


CANDIDATE:

  • 7+ years of experience in SIAM or Service Management.
  • Experience with ServiceNow ITSM.
  • Understanding of ISO20000 AI Ops Cloud SACM Digital Service Management and Digital Adoption.
  • Experience of developing core service management processes and reporting aligned to the ServiceNow and other service management tool suites.
  • Proficiency in English


Unfortunately, the client cannot provide sponsorship, so only apply if you have the right to work in the UK without sponsorship.