Operations Analyst

3 weeks ago

London, UK, United Kingdom Albany Beck Full time

Our client, a digital asset custody service are currently seeking an Operations Analyst to join them as they rapidly expand.


The Custody team is responsible for managing the digital custody services offering which comprises transaction processing, monitoring, reporting and operations risk reporting. In the initial stages a high degree of project support and business analysis will be required. As part of an agile team the postholder will be expected to be flexible and to assist across the wider regulatory, legal affairs and cyber-security as directed by his reporting line.


The postholder will work within the Custody team to ensure that the organisation fulfils its obligations both to its clients and its regulator. The postholder will be responsible for ensuring the timely and accurate submission/review of each transaction. There is also a requirement to centrally coordinate, manage and control this process to ensure outstanding exceptions are addressed daily.


In order to support the business’ expansion and meet the strategic needs of our clients, the postholder will be required to work early/late shifts and weekends on a rotating basis.


Duties & Responsibilities:


Ongoing monitoring and control

  • Process and monitoring of all transactions, client requests and exceptions to ensure they are actively resolving outstanding exceptions on a daily basis.
  • Resolve issues or questions raised by clients or other departments, seeking guidance from Compliance where required.
  • Escalate issues and control breakdowns to Custody Manager, Compliance and IT where appropriate.
  • Ensure they maintain adequate product and process knowledge for transaction processing across all asset classes within Operations. Take active interest in changes to Financial Services industry.
  • Support with the delivery of training on the transaction processing system and documenting and maintaining all relevant policies and procedures.


Projects

  • Act as an integral part of the front to back process flow, help identify any control gaps, inefficiencies and recommend appropriate remediation steps.
  • Assist IT and Compliance to deliver new and enhanced systematic controls, process efficiencies and client experience.
  • In the event of industry change or client requirement, help Identify and engage to ensure that business process and any system changes are tested and implemented in a timely manner.
  • Assist in the testing of system changes to ensure that all IT developments impacting Operations are performing as expected.


Undertaking any other such duties as may be reasonably required by the role.


Qualifications, Skills & Experience:

  • A graduate in a statistical or analytical degree, ideally sciences, engineering, business, economics or similar and able to demonstrate expertise in statistical analysis, risk assessment and process/workflow design.
  • Financial services and digital asset industry experience.
  • Knowledge and experience of decentralized finance and staking is essential.
  • Ability to communicate concisely and persuasively both in writing and verbally.
  • Microsoft skills, advanced experience in Excel is essential.

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