NAV Support Analyst

4 weeks ago

West London London, London, United Kingdom Space NK Full time

If you love beauty, youre in the right place.

As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.

Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.

We are currently recruiting for aNAV Support Analyst

Main purpose of the role:

Providing day to day technical support in line with business objectives and timelines. Ensuring afriendly and efficient service is provided to end users and departments. Responsibility forsupporting technical areas within IT including various instances of Microsoft Dynamics NAV, EDI,POS, related software, and associated company communications.

Key Responsibilities:
Providing support of all Microsoft Dynamics NAV retail and store-based systems. Ensuringfull functionality is maintained via our partners, providing training and further configurationwhere required.
Supporting the day to day running of our different instances of Dynamics NAV.
Support the operation and functionality of our LS Retail POS solution.
Administration of the EDI interface, liaising where required with our both our EDI partnerand customers/vendors.
Produce training manuals and material.
Liaising with external IT suppliers and remote support companies.
Carry out from time to time and as directed, any other duties as required in addition to theabove that will be both reasonable and within their capabilities.

Qualifications, Knowledge, and Experience:
Experience gained in a support role within a retail company advantageous.
Any previous experience with Microsoft Dynamics NAV, LS Retail, EDI advantageous.
Good communication and interpersonal skills.
Sound organisation skills.
Ability to prioritise workload.
Flexible approach.
A good communicator

There may be times where you need to attend our DC in West London, as one of your office days and the role will be part of our weekend on-call rota. There also maybe times where you may be required to work evenings and weekends however this would be really rare.

Please note that only successful candidates will be contacted.

All applicants must have the right to live and work in the UK.

If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website.

Space NK are an equal opportunities employer.

How We Will Use Your Information

We will use the information you provide to us with your job application to help us process your application for the specific job you have applied for. If you apply speculatively, we will process your application for the job/relevant business area that you detail within your email.

Please note that our current system does not use an automated filtering system.

All applications made via the website, through a third-party website or in-store will be kept on file for a period of 12 months.

This information will be retained and used to assess your suitability to similar positions that may arise in the future, or if the initial vacancy becomes live again during the 12-month period. If you would prefer us to not hold your information on file/ you wish to be forgotten if you are not offered a position with Space NK, please email your right to be forgotten to our recruitment email address with RIGHT TO BE FORGOTTEN as the title of the email. We will always inform you when we have deleted your application details, otherwise we will treat your application as consent to us holding this information.

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