Current jobs related to Agent Support and Revenue - London, UK - Ria

  • Sales Assistant

    2 months ago

    London, UK, UK, United Kingdom Agent Provocateur Full time

    Founded in 1994 deep in London Soho’s underbelly, Agent Provocateur carved out a notorious anti-establishment narrative inspired by its punk roots and became renowned for not being afraid to shake things up. Today, Agent Provocateur is an iconic global brand, known for our provocative attitude, exceptional design, exquisite fabrics and our playfulness.Our...

  • Revenue Manager

    4 weeks ago

    London,, UK, United Kingdom Criterion Hospitality Full time

    We are seeking an experienced and dynamic Revenue Manager with a background in branded hotels to manage the revenue strategy for our cluster of boutique hotels and an exciting new property. This role requires a commercially savvy individual who can implement data-driven pricing strategies, optimize room revenue, and collaborate with teams to achieve...

  • Customer Support Agent

    2 months ago

    London,, UK, United Kingdom Northreach Full time

    We are working with an international Mobile Phone Manufacturer to search for a Technical Customer Support Agent to provide exceptional support through both phone and email channels to VIP Customers. Every day will bring new challenges and opportunities to showcase your technical expertise and problem-solving skills.What You'll Do:Engage with VIP...

  • Graphic Designer

    1 month ago

    London, UK, UK, United Kingdom Agent Provocateur Full time

    Founded in 1994 deep in London Soho’s underbelly, Agent Provocateur carved out a notorious anti-establishment narrative inspired by its punk roots and became renowned for not being afraid to shake things up. Today, Agent Provocateur is an iconic global brand, known for our provocative attitude, exceptional design, exquisite fabrics and our playfulness.As...

  • Retail Operations Coordinator

    2 days ago

    London,, UK, United Kingdom Agent Provocateur Full time

    Agent Provocateur is an iconic British lingerie, nightwear and accessories brand founded in 1994 with retail stores across North America, Europe and the UK. We empower strong, sensual and independently minded individuals who are looking to reward themselves with products that reinforce their innate sense of confidence.We are currently recruiting for a Retail...

  • Collection Agents

    2 weeks ago

    London,, UK, United Kingdom Rockford Investment Group Ltd Full time

    Collection AgentsAt Deloitte, we’re looking for Collections Agents to join a Financial Health and Support Team who work in partnership with a well-known Retail Banking Client, operating within a high-volume inbound call centre environment.Start Date: 16th December 2024End Date: 31st July 2026Rate:Equivalent Annual Salary: £29,858.21Agreed Contractor Rate:...

  • Revenue Growth Manager

    3 weeks ago

    London,, UK, United Kingdom Harnham Full time

    REVENUE GROWTH MANAGERUP TO £65,000, BONUS, PENSION, HYBRID WORKINGLONDON We’re working exclusively with a leading FMCG brand who focus on producing some of the best health-focused and sustainable food and beverage products in the world. After going through a massive data transformation, the team are now looking to bring in a new Revenue Growth Manager to...

  • Director of Revenue

    1 month ago

    London, UK, UK, United Kingdom Maybourne Full time

    Director of RevenueMaybourneWe are seeking an exceptional Director of Revenue to join the Maybourne Corporate Office Revenue Management team.What will you write in your Maybourne story?Maybourne owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Beverly Hills, The Maybourne Riviera, The Emory and Surrenne.At Maybourne It is our...

  • Independent Travel Agent

    3 weeks ago

    London,, UK, United Kingdom Top World Hotel Full time

    Job Description: Travel AgentLocation: Remote Join Our Network of Travel Agents with Top World HotelAre you passionate about luxury travel and ready to offer your clients access to some of the world's most exclusive hotels? Top World Hotel is seeking experienced travel agents to join our team and expand our growing network.In this role, you will focus on...

  • Independent Travel Agent

    4 weeks ago

    London,, UK, United Kingdom Top World Hotel Full time

    Job Description: Travel AgentLocation: Remote Join Our Network of Travel Agents with Top World HotelAre you passionate about luxury travel and ready to offer your clients access to some of the world's most exclusive hotels? Top World Hotel is seeking experienced travel agents to join our team and expand our growing network.In this role, you will focus on...

  • Revenue Controller

    2 weeks ago

    London, UK, United Kingdom Harbottle & Lewis Full time

    This role is part of our Finance Team and reports to the Revenue Control Manager. The Revenue Controllers support specific practice groups and are responsible for their groups' credit control, billing and WIP management. This will involve gaining knowledge about clients, managing the billing of matters and ensuring clients are billed promptly, and...

  • Chief Revenue Officer

    1 month ago

    London, UK, UK, United Kingdom TMT Finance Full time

    Are you ready to lead the revenue growth strategy for a rapidly expanding global business in one of the hottest sectors?TMT Finance is seeking a visionary Chief Revenue Officer with proven experience in leading Business Information Subscription Businesses. This is an outstanding opportunity to join the leadership team of a successful, founder-owned business...

  • Digital Talent Agent

    2 days ago

    London,, UK, United Kingdom SUMO Talent Full time

    A well-renowned and rapidly growing talent agency are seeking a proactive Talent Agent to manage relationships with influencers and content creators. You'll scout talent, negotiate contracts, secure brand partnerships, and provide strategic career guidance.Key Responsibilities:Scout and develop talent to grow your rosterOutreach to brands and secure...

  • Buying & Merchandising Coordinator

    2 days ago

    London, UK, UK, United Kingdom Agent Provocateur Full time

    Agent Provocateur is an iconic British lingerie, nightwear, accessories and beauty brand founded in 1994 with retail stores across North America, Europe and UK. We empower strong, sensual and independently minded individuals who are looking to reward themselves with products that reinforce their innate sense of confidence.Purpose of the role: As Buying &...

  • Revenue Operations Manager

    2 months ago

    London, UK, UK, United Kingdom Redshaw Advisors Ltd Full time

    Company Overview:Redshaw Advisors is an award-winning provider of insight, advisory, and procurement services in relation to both mandatory and voluntary environmental markets, including Energy Attribute Certificate markets. Our business is focused on helping companies, governments, and investors around the world understand current and prospective rules,...

  • MEP Sub Agent

    1 month ago

    London,, UK, United Kingdom Ferrovial Full time

    MEP Sub Agent Location: Heathrow AirportAbout Ferrovial ConstructionFerrovial Construction is the engineering and construction arm of the Ferrovial Group. It is the largest private transport infrastructure operator in the world in terms of capital invested with a workforce of approximately 96,000 employees, and a presence across 15 countries with over 60...

  • Assistant to literary rights agent

    4 weeks ago

    London, UK, United Kingdom Endeavor Full time

    Closing date: 4th November 2024 We are seeking a highly motivated, organised, and enthusiastic assistant to an international rights literary agent in our London Literary department. The Books team in London is a dynamic and collaborative group of agents and assistants, whose various remits include Primary Agenting and the sale of International Rights. The...

  • Talent agent

    1 month ago

    London, UK, United Kingdom Lee Morgan Management Full time

    Closing date: 11th October 2024 Salary: Negotiated depending on experience with a commission-based incentive. An exciting opportunity has arisen for a Talent Agent to join our team at Lee Morgan Management in London. Reporting to the Director, you will be responsible for leading the expansion of our Creative Client base. The role centres around building...

  • Revenue Strategy

    1 month ago

    London,, UK, United Kingdom Swap Full time

    Company Say hello to the ecommerce OS.Swap is a leading software provider dedicated to empowering e-commerce brands with innovative, data-driven solutions. Our cutting-edge platform helps online retailers optimise their operations, enhance customer experiences, and drive growth. We are committed to fostering a collaborative and inclusive work environment...

  • Customer Success Agent

    7 days ago

    London, UK, UK, United Kingdom The Graduate Project Full time

    Role OverviewOur client is looking for a dedicated Customer Success Agent to join their dynamic customer service team. The Customer Success Agent will be the first point of contact for customers, offering assistance across various channels including phone, email, live chat, and social media platforms. The ideal candidate is passionate about delivering...

Agent Support and Revenue

2 months ago

London, UK, United Kingdom Ria Full time
This role offers the opportunity to be part of one of the largest money transfer companies. The Agent Support will be required to work closely with a variety of departments within the organisation and the main aim will be to maximise the agent onboarding process.

Responsibilities
  • Manage the assigned portfolio of agents. Monitor the evolution of each agent in a portfolio: keep regular contact, pay special attention if agent's activity is diminishing or where agent is known to work with any of the competitors.
  • Manage pricing of the assigned portfolio. Compare the pricing with the competitors when and where required and make necessary adjustment within the company's pricing policy. Provide periodic feedback to the management with recommendation.
  • Produce analytical reports of the portfolio performance, track the declining performance trends, evaluate affecting factors, and recommend remedial actions.
  • Be able to use all available research methods to gather information and analyse the Company's competitive advantages or disadvantages, keep up to date with competition offerings in terms of price, exchange rates, promotional offers and so on.
  • Effectively prepare reports and summaries of the findings to share with management and various teams, present information in an easily understandable and constructive way. Be able to identify the urgent matters that need to be escalated.
  • Analyse and identify opportunities for business growth and propose action plans to management, for e.g., agents with opportunities and potential to deliver higher numbers. Compose analysis of location, competition, and demographical data. Identify decline trends and escalate them to prevent and/or manage potential risk of business losses.
  • Work together with Sales and Business Development Teams to identify opportunities and viability for special programs to incentivise agents' growth. Perform agent performance trend analysis, cost evaluation on special incentives and provide feedback to management with recommendations.
  • Keep up to date and proactively share Company communications to advise agents of any changes to system, services, or products.
  • Actively follow the new agents welcoming process. Ensure that each potential and existing Agent of RIA have a pleasant experience working with the Company. Assess overall agent satisfaction and share or escalate feedback where improvement is needed.
  • Prepare periodic data analysis and reports for the Management including, but not limited to daily production (number of transfers)/country, production/agent, production/geographic area, to undertake the right action for the development of it.
  • Follow defined processes for data and information storing and filing in line with


Qualifications
  • Fluent English +** Additional language highly desirable
  • At least 2-year experience as an Administrator or similar role;
  • Experience working with other money transfer companies would be a bonus;
  • Strong work ethic and positive attitude;
  • Strong collaboration skills
  • Excellent communication skills (written and verbal);
  • Excellent time management skills;
  • Excellent problem-solving skills;
  • Ability to work well under pressure;
  • Proficient in managing and analysing data using Excel;
  • Knowledge of FX rates and the effects their fluctuation can have on a business;