Senior User Researcher

1 month ago

England, UK, United Kingdom EMIS Full time

Here at EMIS, we have a brilliant opportunity for a Senior User Researcher to join our talented User Research team on a 12 month fixed term contract.


Working remotely, you will take a proactive approach reimagining our core products and innovating to create new solutions that significantly improve patient outcomes.


We are looking for a Senior User Researcher with extensive experience utilising a range of research methodologies that will steer the development of our health technology products. Collaboration is key at EMIS; you will work with cross-functional teams and lead on multiple projects.


At EMIS, we embrace new ideas and innovative solutions, and we want you to bring your knowledge and expertise to this highly valued User Researcher team. You will play a significant part in defining our internal research capability and identify the tools, processes and methodologies needed to support EMIS products that are shaping the next evolutionary stage in health technology.


What you’ll do:


As a Senior User Researcher at EMIS, we will be looking for you to lead, design and conduct research studies throughout the product lifecycle. Utilising a variety of research methodologies, you will guide stakeholders in the right approach to address their questions. You will be instrumental in ensuring that our users are positioned at the centre of all transformational activities and championed across the wider organisation.


We’re looking for collaborators who will promote and create a culture of user centred and evidence based approach to product and service design. As a Senior User Researcher, you will help foster an innovative UX research approach and support junior members of the User Research team to embed this approach.


Other key responsibilities and accountabilities will include;

  • Work closely with Product Designers to help embed rapid research & findings into agile teams and process.
  • Align user research sessions and activities with product objectives and priorities.
  • Actively engage stakeholders in user research activities.


Within this supportive User Research team, you have the opportunity to grow your UX Research skill set across a new platform of products and a range of methodologies.


Who you’ll be


We need you to be an experienced User Researcher with a passion for leading, designing and running a broad range of research methodologies across various stages of the product development cycle.


Collaboration is essential; you will be able to demonstrate previous experience of assisting team members to adopt a wide range of user research methods including generative research and usability testing. With a growth mindset, you will have the ability to think creatively around how to use business insights and mix research methods to help identify the root cause of user pain points.


Technical skills we are looking for you to demonstrate include;

  • Excellent analytical and problem-solving skills, including thematic analysis.
  • Confident presenter – the ability to influence your audience to focus on user needs rather than solutions.
  • Experience within the Healthcare sector desirable.


If this sounds like just what you are looking for, then apply now, we want to hear from you


Our Vision and Your Impact

Our vision is to be the leading provider of innovative healthcare technology that ultimately improves people’s lives. Are you interested in becoming part of that vision?


Working with our customers, we are leading the way in the delivery of patient centred, connected, digitally enabled health and care services. Our customers and partners are using our solutions in all health and care settings, from GP surgeries and community care to high street pharmacies, hospitals, clinics, not for profit organisations and specialist services. Ranked in the top five HealthTech organisations in the UK, we are committed to developing the next generation of healthcare technology that will truly make a difference.


Equality, Diversity, and Inclusion

At EMIS, we are committed to providing an inclusive, equitable culture where people feel able to bring their whole selves to work and to reach their full potential. This is a foundation stone of EMIS, anchoring the employee cycle from recruitment through to ongoing personal development and genuine, continuous two-way employee engagement, supported by our company values which determine everything we do.

EMIS is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of race, colour, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law. We will always work to accommodate individual needs during your application journey. If you require any adjustments, please advise the talent team.

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