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Communications Coordinator

4 months ago

UK, UK, United Kingdom Maybourne Full time

Communications Coordinator


Maybourne


An exciting opportunity has arisen for an experienced and passionate Communications Coordinator to join our dynamic and fast-paced Communications team at Maybourne, based in the Corporate Office. This role involves assisting with the administration and organisation of the daily operations of the press office and various projects. Additionally, the role includes working across two international properties: The Maybourne Beverly Hills and The Maybourne Riviera.


Maybourne owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Beverly Hills, The Maybourne Riviera and The Emory – six of the world's most renowned hotels. Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests.


Our colleagues possess an uncommon passion for hospitality and are committed to giving guests at hotels authentic and unique experiences that reflect the individual nature of our hotels.


The main responsibilities of the Communications Coordinator include but are not limited to:


  • Assisting with various administrative tasks – these are instrumental in the development and execution of the Communications teams plans and strategies.
  • Managing and updating the teams PR calendars and work flow documents.
  • Keeping track of press coverage – not only as it lands but, for key projects, proactive awareness of it as it gets confirmed and dates of publication to ensure the coverage is tracked.
  • Lead on press cuttings – the presentation of all coverage to the entire teams of Claridge’s, The Connaught, The Berkeley and The Emory.
  • Directing on reactive responses and declines to incoming requests – imagery requests, charity requests etc.
  • Monitoring changes and updates in the British media, ensuring our databases are up to date and learning all about the luxury press and their movements.
  • Booking VIPs into each hotel and providing thorough briefs to the in-house teams ahead of these important stays.
  • Assisting in keeping external agencies up to date with press materials and images.
  • Learning to craft compelling press releases and mail outs to the UK press – an invaluable skill for a career in PR.
  • Assisting with the smooth running of this exciting department.
  • Assistance with the organisation of major campaigns and projects.
  • Assistance with putting together summary presentations for quarterly meetings where these documents will be presented.
  • Participate in brainstorming and planning sessions, learning how a press team crafts strategies and annual calendars.
  • Assisting with all the events put on by the Press team from intimate dinners to large parties.
  • Assistance with guest lists and briefing the heads of business on attendees.



Successful candidates for our Communications Coordinator opportunity will:


  • Proven experience in an administrative, assistant, coordinator or similar role.
  • Proficiency in Microsoft Office and other Office software.
  • Excellent interpersonal and organisational skills with the ability to prioritise, multitask and work in collaboration with various stakeholders.
  • Have a high standard of personal presentation with confident, professional and welcoming personality.
  • Be a team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills, ability to work collaboratively in cross-functional teams.
  • Demonstrate genuine dedication to Maybourne and show a commitment to consistent quality in our products and services.


Here at Maybourne, we strive to reward our employees for the incredible work they do every single day. In return for your hard work and dedication we offer you:


Financial Stability

  • Excellent salary package.
  • Family Friendly company policies including enhanced Maternity and Paternity Pay.
  • Holiday allowance increase after 3 and 5 years of service.
  • Travel Season Ticket Loans.
  • Pension Scheme*.


Health and Wellbeing Support

  • Subsidised monthly Podiatrist and Masseuse treatments.
  • Flu vaccination vouchers*.
  • Eye test vouchers and contributions towards glasses*.
  • 24-hour colleague assistance helpline.
  • On and off-site Occupational Health Service.
  • Death in Service salary contribution.
  • Various wellbeing activities focused on mental and physical health.
  • A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.


Recognition and Career Development

  • Referral Scheme ‘Introduce a Star’ where you can earn up to £1,500*.
  • Instant colleague recognition and award programme with generous prizes.
  • Colleague of the month nominations with generous prizes.
  • Additional paid day off to celebrate your Birthday.
  • Internal transfer and promotion opportunities.
  • In-house training and development team with a strong focus on career progression and personal growth.
  • Long service awards.


Memorable experiences

  • Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne.
  • Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
  • 50% Food and Beverage discount* across Maybourne.
  • Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children's Party, etc.)
  • Wedding and Baby gifts.
  • Retirement functions.


*Terms and conditions apply to all benefits.


This is an exciting role for a talented, organised individual who is looking for a new challenge and wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service. You will demonstrate a positive can-do attitude and a genuine knowledge and interest in the luxury hospitality industry.