Aftersales Manager
1 week ago
Job description - Automotive Aftersales Manager
Location - Ruislip - London - UK
Are you an experienced a Aftersales / Service Manager with a passion for leading teams and delivering exceptional results?
We are looking for a talented Aftersales Manager to oversee our Service Department and work closely with the Customer Service team to maintain high standards of quality and customer satisfaction.
Key Responsibilities
- Manage and support the Service Department.
- Monitor departmental performance and identify areas for improvement.
- Conduct appraisals and develop training plans for the team.
- Stay informed about technical advancements and share updates with staff.
- Lead the recruitment and development of team members.
- Contribute to budget planning and ensure financial targets are met.
- Drive improvements in customer care and service delivery.
- Oversee work in progress and manage debtors effectively.
About You
- A proven track record of success in managing an Aftersales Department, delivering profitable results.
- Excellent leadership skills with the ability to inspire and motivate a team.
- A strong commitment to providing exceptional customer experiences.
- A full, clean UK driving licence.
What’s in It for You?
- Access to industry-leading training, including EV qualifications
- Opportunities for career growth across multiple locations and brands.
- Discounts on purchases, services, and parts.
- Employee benefits including high street discounts, wellbeing support, and assistance programmes.
- Standard benefits such as pension schemes, life assurance, competitive holidays, and a cycle-to-work programme.
If you’re ready to bring your leadership skills to a role where you can make a real impact, we’d love to hear from you.
Apply now and take the next step in your career
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