Cloud Operations Engineer

2 weeks ago


Belfast, Northern Ireland, United Kingdom iManage Full time

We offer a flexible working policy that supports the health and well-being of our iManage employees. As an organization, we value collaborating and learning from our peers in person, while providing the necessary flexibility for our employees to have a meaningful work-life balance. Please reach out to learn more.

You’ll be part of the global Cloud Operations team, you will have the opportunity to build and manage multiple best-in-class datacentres across the globe with complex deployments and cutting-edge technologies. You will be required to work on challenging problems and develop innovative solutions around automation, scalability, process improvement and security.

You will need the ability to think out-of-the-box to diagnose issues and arrive at their root cause. You need to be a self-starter with the ability to initiate and complete projects quickly and effectively, working with a 24x7x365 team of global engineers. You should be willing to travel globally as and when needed.

iM Qualified Because I have…

• Extensive knowledge of working in a 24x7 datacenter hosting environment supporting 3-tier applications.

• Strong background in installing configuring and supporting Windows/IIS/MS-SQL environments.

• Experience with highly available and scalable systems.

• Experience managing both Windows and Linux environments with basic proficiency in Linux (any flavor).

• Strong verbal, written and presentation skills with ability to effectively interact with internal and external business partners.

• Basic to intermediate knowledge of networking.

• Bachelor’s degree in Engineering or Computer Science (or equivalent experience).

Technical Proficiencies that include...

• Strong Application Support skill with Windows/IIS/MS SQL products.

• Strong experience working in virtualized environments (VMWare/(IaaS)

• Strong experience working on monitoring technologies (Zabbix/Opsgenie/MS CloudMonitoring).

• At least one scripting language expertise for automation (Python/Powershell).

iM Getting to...

• Join a supportive, experienced team with an inclusive, encouraging, and vibrant culture.

• Have flexible work hours that allow me to balance my ‘me time’ with my work commitments.

• Collaborate in a modern open plan workspace, with a gaming area, free snacks, drinks and regular social events.

• Focus on impactful work, solving complex, real challenges utilising the latest technologies and protocols.

• Own my career path with our internal development framework. Ask us more about this

• Learn new skills and earn certifications with access to unlimited courses in LinkedIn Learning.

• Join an innovative, industry leading SaaS company that is continuing to grow & scale

iManage Is Supporting Me By...

• Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it.

• Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.

• Rewarding me with an annual performance-based bonus.

• Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay).

• Matching my pension contribution (up to 6%).

• Offering BUPA private medical insurance & a Simplyhealth cash plan to help with the everyday costs.

• Providing Group life cover (including life insurance, income protection and critical illness protection).

• Caring for my mental health with free access to the Healthy Minds app for mindfulness, meditation and more.

• Encouraging me to take time off with 25 days annual leave, multiple all company wellness days, bank holidays, and other life events.


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