Service Technician

2 months ago


UK, UK, United Kingdom Ernest Doe & Sons Ltd Full time

Based at branch in Ulting, Maldon, you will be responsible for the repair and maintenance of all equipment associated with Construction machinery (but not limited to) that is sold by the company’s sales departments.


Responsibilities:

  • Repair and maintain equipment for customers associated with Construction machinery
  • Diagnose faults and successfully carry out repairs which may be chargeable, warrantable or internal type jobs.
  • Lifting of heavy machinery, applying common sense to items that require the assistance of special tools
  • Liaise with customers and suppliers as required.
  • Complete in full the job cards relating to work undertaken including machine detail, time and mileage and any accompanying documentation such as PDI sheets, Delivery forms and Photo's as necessary.
  • Attend training courses as required by the company to maintain satisfactory levels of compliance and understanding
  • Maintain a clean, tidy and safe work area within the workshop
  • Maintain a clean, tidy company vehicle if provided to carry out your role
  • Demonstrate a good understanding of the company's Health and Safety policy and follow all company procedures as outlined in the company employee handbook.


Required Skills:

Good, sound knowledge of the construction industry and its equipment (advantageous)

Ability to diagnose hydraulic and electrical faults

Has the ability to work alone and as part of a team

Able to work under pressure and to customer demands, including long hours and weekend cover (rota based)

Excellent communication skills

Competent in the use of computers

Maintain a good general level of health and fitness

Provide efficient, effective and friendly customer service

Have an understanding of relevant goals and targets set for the parts department and branch



Rewards:

We are offering a competitive salary plus 32 days holiday (inc bank holidays), workplace pension, life assurance (2 x salary), country store staff discount, company sick pay scheme, flu jabs and employee referral scheme.


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