Shift Engineer

3 weeks ago

London London, UK, United Kingdom Jumeirah Carlton Tower Full time

Shift Engineer - Engineering - Knightsbridge, London

About Jumeirah & the Hotel:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 28 properties across the Middle East, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

Situated in the heart of Knightsbridge, one of London’s most exclusive neighbourhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury. Featuring 186 beautifully appointed guest rooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to take full advantage of the stunning views across London. The property also boasts the city’s largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination French restaurant La Maison Ani.

About the Job:

An opportunity has arisen for a Shift Engineer to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are:

  • To have a full knowledge of the company’s procedures and policies and to adhere to them.
  • Check that all mechanical and electrical systems and tools are working and in good repair at all times.
  • Respond to and rectify emergency maintenance faults raised on the maintenance reporting platforms or software, prioritising those which impact Health & Safety, guests or guest service in the first instance; ensuring response times are met and are followed up with the guest once complete.
  • Updating the maintenance reporting platform whilst on duty adhering to the system use procedures.
  • Undertake regular daily patrols of the hotel front and back of house to carry out maintenance spotting in order to identify any corrective repair works that need to be carried out; for example, the replacement of light bulbs within public areas.
  • Reporting any fire life safety matters immediately to your manager/s or in their absence the security or duty manager.
  • Complete planned preventive inspections as directed and log on relevant software and log sheets where required updating the maintenance reporting software and relevant log sheets.
  • Undertake ad-hoc projects, painting, light carpentry and/or special repairs work throughout the hotel to ensure that all areas are well maintained and presented.
  • Liaise and communicate regularly with all operation departments within the hotel to ensure that the engineering department is fully integrated, approachable and aware of any maintenance and safety issues as they arise.
  • To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/ areas if required, to meet business demands and guest service needs.

About you:

The ideal candidate for this position will have the following experience and qualifications:

  • Electrical or Mechanical UK trade qualification.
  • Experience and luxury hospitality environment.
  • Strong analytical and problem-solving skills to address complex engineering issues promptly and effectively, minimizing downtime and ensuring uninterrupted hotel operations.
  • In-depth understanding of local and industry-specific regulations and compliance standards related to building codes, safety protocols, and environmental regulations, ensuring the hotel meets all legal requirements.
  • Excellent communication skills, both written and verbal, to liaise with team members, other hotel departments, and external contractors. Ability to convey technical information in a clear and concise manner.
  • Possess advanced technical knowledge and expertise in engineering systems, including HVAC, plumbing, electrical, and building management systems, ensuring the highest standards of maintenance and operation.

About the Benefits:

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. This includes…

  • Competitive salary + excellent service charge
  • 28 holidays inclusive of Bank Holidays
  • Extra holiday for significant Birthdays (21.30.40. etc.)
  • Life insurance
  • Next pension
  • Jumeirah perks website access – discount
  • F&B and Spa treatment discount
  • One and a half times pay for work during bank holidays
  • Dry cleaning of uniform or Business attire
  • Meals on duty
  • Employee assistance programs
  • Wellness benefits – Chiropodist, Flu jabs, and more
  • Taxi service after hours
  • Social events & recognitions programs
  • Ongoing training & development
  • Weeding/Baby gift
  • Cycle scheme
  • Internal transfer scheme
  • Eye test and discount for VDU users
  • Dental cash back plan
  • External transfer scheme

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