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Information Technology Field Engineer

2 months ago

UK, UK, United Kingdom Jackson Green Recruitment Limited Full time

Field Service IT Engineer

Milton Keynes area - Location is field based in the Milton Keynes or surrounding area, however a very flexible approach to travel is essential

Salary £27.5K pa + company car or £4800.00 pa car allowance and fully expensed fuel card.

The role will include being part of a mandatory out of hours rota which includes a £150.00 retainer (on rota) and overtime paid for all calls.


About the company:

Client is one of the largest independent IT service & support companies in the UK.


Role Overview:

A hard-working individual with a can do attitude, responsible for the completion of hardware break fix service calls, generic support requests and deployments. You’ll be part of a dedicated team of field engineers providing functional excellence and support as designated. Along with assisting at sites on tasks including but not exclusive to, building, preparing, installing, and configuring IT infrastructure when requested.


Key Responsibilities:

• Extensive knowledge to investigate, diagnose, troubleshoot, and resolve a wide variety of hardware problems.

• Assemble, configure, and install all hardware platforms.

• Perform builds, installations, configuring and setups to various forms of IT and infrastructure hardware.

• Installing, testing and terminating of network cables

• Play a key role as part of an on-call out of hours rota

• Use change control process for installations, moves, additions and changes.


Skills Profile

Essential Skills

• Demonstrate a proven working knowledge of printers, laptops, servers, routers and switches hardware.

• Experience in installing, configuring, troubleshooting and supporting a multiplatform of technologies.

• Demonstrate previous experience in troubleshooting and installing network access points.

• An adaptable and flexible approach to work and travel is essential.

• Current clean British driving licence


Desirable Skills :

• Experience is supporting Storage Area Networks (SAN) highly desirable

• Experience is supporting infrastructure, specifically Cisco routing and switching highly desirable (CCNA)

• Experience/accredited in working at height (3m) AP installations.

• Imaging and deployment utilities (SCCM/Intune)

• Microsoft Windows Server and Desktop

• At least 3 years’ experience in similar role or as a Field Engineer