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Revenue Controller

4 months ago


London, UK, United Kingdom Norton Rose Fulbright LLP Full time

Practice Group / Department:

Finance Team

Job Description

We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do.

The Team

The London based Revenue Teams are located on the business floors and are the first line of contact for Partners in relation to all aspects concerning Working Capital. You will be the key point of contact for Partners to help encourage and facilitate effective management of their Work in Progress ledgers.

This role works closely with the wider Finance Team including Credit Management, eBilling, Billing Support, Revenue Helpdesk and the Commercial Teams. These teams are located across London and Newcastle and together form a part of the overall UK Finance function.

The Role

This role plays a crucial function in delivering a best-in-class finance service to the business and wider Finance team. This role will be working in the London Revenue Team, working closely with other Revenue Controllers and reporting into one of our Revenue Team Leaders.

The right candidate will have a clear and demonstrable understanding of working capital in a law firm and its impact on Lockup and profitability. They must be a problem solver and comfortable dealing with senior stakeholders, including senior members of the Finance Department.

Additionally, you should be able to evidence a proven record of working effectively with partners and fee earners, making a positive contribution to all aspects of matter management throughout the working capital life cycle.

Specific responsibilities include, but may not be limited to:

  • Organising and holding monthly WIP meetings with partners to promote instructions for billing and matter maintenance requirements.
  • Ensure that matter billing estimates (Pledges) are obtained from partners and updated in the Partner Meeting Register.
  • Work closely with the Revenue Team Leader and Revenue Manager to ensure appropriate escalation of revenue/billing issues and assisting with finding an efficient, business friendly solution.
  • Review billing guides, invoices and credit notes received from fee earners and secretaries for compliance with the firm's policies and HMRC/SRA rules.
  • Process invoices and credit notes on to SAP when required.
  • Handle internal billing queries professionally and diligently.
  • Building a rapport with the credit control team to assist with any tasks or queries which impact cash collections.
  • Liaise with Central Bill Dispatch to send out invoices to clients or fee earners in a timely manner.
  • A working knowledge of e-billing to be applied and take ownership of e-billing processes for relevant clients when required.
  • Assisting with AP queries as and when required.
  • Preparing and executing reporting requests from the business
  • Assisting with Audit requests.
  • Oversee Outlook team mailboxes.
  • Ensure adherence to the SRA Accounts Rules and UK and EC VAT Regulations.
  • Support the business transformation change and business process efficiencies promoted under Project 2020 and the GPMS Stabilisation Programme.

Skills and Experience

  • Previous experience, ideally in a finance/business services environment within a Law Firm.
  • Significant technical finance experience using a recognised legal practice management system (SAP, Aderant Expert or Elite Enterprise/3E).
  • Experience of understanding rate structures, alternative pricing/billing arrangements, working in multiple currencies, alongside disbursement and vendor treatment.
  • Flexible approach to working hours and a willingness to work outside core hours during busy periods such a month end and financial year end.

Our clients come first; whilst we have a high-performance culture and work hard as a team, in return we offer a range of competitive benefits including:

  • 25 days holiday + Bank Hols
  • Free Virtual GP Service
  • Private Medical Insurance
  • Pension – Norton Rose Fulbright will also make a contribution
  • Life Assurance
  • Income Protection Insurance
  • Enhanced Maternity, Adoption or Surrogacy Leave
  • Carers Leave
  • Flexible working

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Diversity, Equity and Inclusion

To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people’s health and overall wellbeing. Find more about Diversity, Equity and Inclusion here.

We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.