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Customer Service, Swedish

3 months ago

Kingston Upon Thames UK, South West London, United Kingdom ABL Recruitment Full time

Would you like to join a global leader in the manufacturing of Healthcare solutions? Do you live or can commute to the beautiful town of Kingston-upon-Thames?

This role is to support their Nordic and Scandinavian clients. Successful applicants will be able to demonstrate advanced customer service skills and experience.


  • Provide customer service excellence to both external and internal customers
  • Helps drive Customer Engagement through strong relationships throughout the organisation
  • Promote good working relationships with colleagues by supporting and sharing information
  • To proactively co-ordinate all aspects of the supply chain to deliver optimum performance and ensure we meet stated and agreed service levels and/or terms and conditions of supply
  • Build and manage relationships with customer base and develop in depth knowledge of customers in order to drive business growth
  • Proactive customer management, dealing with all queries quickly, accurately and professionally at all customer contact points, ensuring the customer is kept up to date at all times and that long-term solutions are developed and implemented
  • Proactive order management including timely response, accurate processing and monitoring
  • Work closely with field-based sales staff ensuring customer needs are satisfied
  • Taking ownership of every customer enquiry through to completion resolving issues quickly and efficiently in a courteous manner


Successful candidates must be able to speak and write Swedish fluently. Additional Scandinavian languages are very advantageous.