Operations Manager

2 weeks ago


Cambridgeshire, Eastern England, United Kingdom EC Resourcing Full time

Our client is looking for an Operations Manager to join their supportive and growing team. Our client needs an Operations Manager who can contribute to long-term planning and growth for their business; a dynamic individual who can drive efficiency, embrace change, and maintain excellent customer care standards across a number of office sites. As Operations Manager, you will play a pivotal role in ensuring the smooth functioning of the business. You will undertake full responsibility for all operational activities, lead a management team, and will report directly to the Board

Duties and Responsibilities:

  • Collaborate with senior staff on strategic planning and execution.
  • Ensure operational processes and best practices are followed across all sites.
  • Implement new technologies to enhance efficiency.
  • Analyse and optimise site expenditure budgets and KPIs.
  • Optimise business continuity planning.
  • Lead and motivate your Operations and Site Support teams.
  • Encourage professional development in a supportive work environment.
  • Optimise utilisation of resource and staffing levels.
  • Drive positive change within the organization; Adapting to industry trends and evolving business requirements.
  • Manage the growth of the team to support an increased portfolio.

To be suitable for this role, candidates will need to have the following skills and experience:

  • Proven experience in people management, ideally within the hospitality, flexible workspace, or related industry.
  • Senior experience in a compatible industry.
  • Excellent communication skills - both written and verbal.
  • Demonstrable commitment to exceptional customer service.
  • Degree qualification is desirable.
  • Candidates will need to have their own transport and be willing to travel to company sites.


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