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Mandarin Chinese Speaking Residential Sales Manager
4 months ago
Job Title: Chinese Speaking Residential Sales Manager
Location: Nine Elms, London, Marketing Suite
Type: Permanent
Salary: Competitive Market Rate Package (According to experience/qualifications)
Report to: Sales and Marketing Director
The role:
Working alongside the Sales and Marketing Director, as part of the sales team, you will play an active role in defining and implementing the sales strategy for Excel Winner’s development portfolio. You will be responsible for delivering sales of the company's development, managing, and exploring external sales channels to ensure company sales targets are met. This role requires a customer-oriented, motivated, and engaged individual to deliver an exceptional customer journey. You will also work closely with internal teams across the business.
Responsibilities
- Develop and maintain a network of selling agencies, mortgage advisors, and external consultants.
- Grow the customer database through networking, managing channel agents, marketing campaigns, and sales events to increase sales.
- Establish and nurture relationships with past and potential customers to facilitate sales.
- Deliver exceptional customer experiences to secure repeat business.
- Oversee the accuracy of all reservation paperwork.
- Assist the conveyance manager in progressing all sales through to exchange and completion.
- Provide senior-level consultancy and advice throughout the customer sales cycle.
- Collaborate with the UK sales and marketing team to create sales and marketing strategies, tactics, and plans.
- Assist in sales launch preparations and event planning.
- Prepare market research reports and sales reports against forecasts and targets.
- Develop content for sales presentations and other marketing materials.
- Travel overseas when needed to support sales efforts and attend events.
Requirements
- Strong new home off-plan sales experience and management skills in the customer journey.
- Good experience in a residential property sales role, luxury apartment preferred but not essential.
- Experience in developing leads and researching potential clients.
- Knowledge of relevant regulations and legislation within the industry.
- Familiarity with relevant software, including Microsoft Office and CRM.
- Ability to contact customers, complete sales, and manage other tasks independently.
- Time management and prioritization skills to meet deadlines and close sales in a timely manner.
- Willingness to adapt and implement new marketing strategies and sales methods.
- Quick thinking to provide creative solutions that address customers' needs and concerns.
- Proficiency in English and Mandarin Chinese is required.
- Cantonese is a plus.
The duties and responsibilities outlined in this job description are not exhaustive. The post holder may be required to undertake other duties within the general scope of the post. Any such duties should not substantially change the general nature of the post. This role description is intended to evolve with the changing demands of company objectives and priorities.
