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Business Operations Manager

2 months ago


London, UK, United Kingdom Intec Select Full time

Business Operations Manager

  • London / Hybrid
  • £63,000 (Circa) + Bonus + Excellent Bens


An excellent opportunity has arisen with a global brand, this role plays a critical part in supporting programme delivery and business planning. This is a high-profile position which will have a high impact within the organisation. The individual will work cross-functionally to develop, plan and monitor the delivery of programmes and projects that support strategic planning. The role will also be responsible for maintaining excellent programme governance, will be committed to a culture of continuous improvement and best operational practice.


Role and Responsibilities:

Programme and project management

  • Drive the ongoing development of a programme management culture, providing support to programme/project leaders and their teams in the form of training, guidance, guidelines, templates and documentation
  • Balance the need to hold programme/project managers and departmental managers to account for delivery of quality and timely management information, with the need for effective and collaborative working culture
  • Take a lead of developing the PMO and business planning function] so that it is fit for purpose, future-proofed and can support a broader range of programmes and operational delivery in the future
  • Manage and maintain project templates to ensure they can be accessed and utilised when required

Strategic business planning

  • Manage the operating (annual) and strategic (three-year) planning process
  • Support strategic programme/project development programmes as they arise
  • Work with departments and Executive team to identify core gaps in processes
  • Provide, where necessary, leadership and/or project planning support for key programmes

Reporting and delivery

  • Work with the business to ensure the production of easy-to-consume, accurate, comprehensive, and timely management information for leadership, Operating and Supervisory Board meetings
  • Provide personal insight, analysis to the Operating Board to inform decision making
  • Forward planning for the board meetings, training with management on standardised and accurate reporting
  • Act as secretary to the Operating Board


Essential Skills and Experience:

  • Experience covering project and programme management
  • Logical thinker who can move from a big picture to detail orientation where required, but also present detailed and complex information in a format that is easy to understand and digest
  • A critical thinker who is committed to a culture of continuous improvement
  • Curious / Independent of mind / thought and willing to challenge when necessary
  • Someone who can build positive and resilient relationships
  • Ability to adapt technical content (e.g. methodologies, processes, models etc.) to fit the culture and audience
  • Confident and trusted business advisor, able to influence, challenge and manage at all levels