BPO Advisory Director
3 weeks ago
Job Title: BPO Advisory Director
Location: London, Remote
Salary: £100,000
Are you an accomplished leader in Business Process Outsourcing (BPO) with a knack for strategy, client engagement, and operational excellence? Join our team as a BPO Advisory Director and play a pivotal role in helping top clients optimize and transform their business processes through innovative outsourcing solutions.
About the Role:
As the BPO Advisory Director, you’ll lead advisory services, manage high-impact projects, and foster client relationships, delivering tailored BPO strategies that drive operational improvements and business growth. You’ll oversee project teams, ensuring project success from inception to delivery, while also spearheading business development to expand our advisory practice.
Key Responsibilities:
- Client Engagement & Strategy: Build and maintain client relationships, design customized BPO strategies, and provide industry insights and innovative solutions.
- Project Management: Lead BPO projects end-to-end, maintaining quality standards and budget adherence.
- Business Development: Identify growth opportunities, prepare proposals, and drive practice expansion.
- Operational Excellence:Develop effective processes, ensure regulatory compliance, and optimize service delivery.
- Team Leadership: Mentor and lead consultants, fostering a collaborative, high-performing team environment.
Ideal Candidate Profile:
- Education: Bachelor's degree in Business, Finance, or related field; MBA preferred.
- Experience: At least 15 years in BPO, with a minimum of 5 years in leadership.
- Skills: Strong strategic thinking, leadership, client-focused, with proficiency in BPO technologies and project management tools.
Why Join Us?
Be part of a dynamic environment where your expertise in BPO and leadership skills will directly impact our clients' success. We offer competitive benefits, a collaborative culture, and opportunities for professional growth.
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