Data Analytics Manager

2 days ago

Brighton UK, East Sussex, United Kingdom Legal & General Full time

Legal & General supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses.

Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our range of lending products.

We are the UK’s number one individual life insurer, and also provide Group Protection products for employers – all helping people to plan for the unexpected. We support home buying through our Mortgage Club – the UK’s largest – and our award-winning Surveying Services team. And our fintech team finds and supports socially useful start-ups and scale-ups working in the workplace, home, insurance and wealth areas.

Joining us means helping create brighter financial futures for all our customers.

Job Description

Legal and General Retail’s Customer Value Analytics team are hiring for a new Data Analytics Manager to run a high performing team of customer value analyst to deliver excellence in statistical analytics, predictive modelling and robust performance and test evaluations to drive lifetime customer value.

The role will see you building and delivering data science strategies and solutions as well as improvements to the current analytics portfolio while working with stakeholders to drive maximum value from the outcomes of strategic initiatives. You will deliver, test and monitor the performance of the predictive model portfolio including customer segmentation, attribution modelling, propensity analysis and other techniques to optimise value from the customer base.

What you'll be doing:

  • Managing, developing and motivating the team, ensuring appropriate knowledge transfer and training exists to ensure the production of robust, actionable customer analysis
  • Developing approaches, processes and innovations in both L&G’s Data and Data Science strategies to challenge current approaches and lead to improvements in trading performance and customer experience
  • Developing and deploying segmentation, profiling and landscaping to understand customers and improve marketing, retention, engagement, conversion performance
  • Utilising attribution modelling, propensity analysis and other techniques to measure and optimise business performance
  • Developing the customer analysis route map including the development of new techniques, tools and capability Working with senior stakeholders and local teams to build strong relationships and influence change
  • Managing the day-to-day relationship with external suppliers to ensure that the work completed is cost effective and relevant
  • Providing expertise and consulting on the uses of analysis and insight to drive more effective sales and marketing performance
  • Ensuring that the team stores all data in a compliant manner with L&G’s data storage policy and that the data is transferred in a secure manner in accordance with L&G’s policies and the GDPR

Qualifications

Who we're looking for:

  • Demonstrated build and deployment experience with evidence of model influence over the decision making process
  • Demonstrated ability in articulating a compelling story to capture minds and passion of key stakeholders
  • Excellent report creation, visual representation and analytical explanation
  • Highly effective communication skills and the ability to translate detailed analysis into comprehensive, clear documents, business cases and presentations
  • Proven capability to analyse performance, identify trends and produce actionable recommendations
  • Developing and embedding induction, training and ongoing coaching plans for other analysts
  • Deputising for Head of Customer Value Analytics in Leadership settings, especially with 3rd party suppliers

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

  • The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes
  • Generous pension contribution
  • Life assurance
  • Private medical insurance (permanent employees only)
  • At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
  • Competitive family leave
  • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice
  • There are the many discounts we offer – both for our own products and at a range of high street stores and online
  • In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

Additional Information

Legal & General is a leading financial services group and major global investor, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.

We aim to build a better society for the long term by investing our customers’ money in things that make life better for everyone.

If you join us, you’ll be part of a welcoming culture, with opportunities to collaborate with people of diverse backgrounds, views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We strive to be open, mindful and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs.

If you’re open to find out more, we'd love to hear from you.

  • Data Manager

    2 weeks ago

    Brighton, UK, East Sussex, United Kingdom TrustedHousesitters Full time

    In your application, please feel free to note which pronouns you use (For example- she/her/hers, he/him/his, they/them/theirs, etc).TrustedHousesitters is a global pet care travel exchange; a double sided digital marketplace of owners and sitters that’s growing rapidly through our unique combination of product, proposition, marketing and community...

  • Product Data Manager

    1 month ago

    Brighton, UK, East Sussex, United Kingdom Burns Sheehan Full time

    ️ Data Product Manager | Hybrid (Brighton 2 days p/week) | up to £60,000 ️Role: Data Product Manager Salary: up to £60,000 Location: Hybrid (Brighton days p/week) We are partnered with an exciting business who have a key focus on sustainability within their market. Since the business started they have gone through steady growth and grown out offices...

  • Product Data Manager

    4 weeks ago

    Brighton, UK, East Sussex, United Kingdom Burns Sheehan Full time

    ️ Data Product Manager | Hybrid (Brighton 2 days p/week) | up to £60,000 ️Role: Data Product Manager Salary: up to £60,000 Location: Hybrid (Brighton days p/week) We are partnered with an exciting business who have a key focus on sustainability within their market. Since the business started they have gone through steady growth and grown out offices...

  • Data Architect

    2 weeks ago

    Brighton, UK, East Sussex, United Kingdom Eden Smith Group Full time

    Data ArchitectHybrid/ West SussexSalary up to £90,000 + bonus & generous benefits packageAn exciting opportunity has arisen to join a large, forward thinking utilities company renown for its working culture and environmental consciousness. Working as part of a well-established data team the new Data Analytics & AI Architect will be given autonomy and an...

  • Senior Data Analyst

    2 weeks ago

    Brighton, UK, East Sussex, United Kingdom Study Group Full time

    Contract Type: Full-time, PermanentLocation: Brighton - RemoteWe are seeking a Senior Data Analyst to offer analytics support to crucial business sectors, with a focus on delivering valuable management information and insights to a diverse range of internal and external stakeholders. Key to this position is the capacity to collaborate with stakeholders at...

  • Customer Data Analyst

    1 month ago

    Brighton, UK, East Sussex, United Kingdom Legal & General Full time

    Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that’s important to them. To better understand our customers and meet their needs, we’ve brought our protection, retirement income,...

  • Data Engineer

    4 weeks ago

    Brighton, UK, East Sussex, United Kingdom Legal & General Full time

    Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that’s important to them. To better understand our customers and meet their needs, we’ve brought our protection, retirement income,...

  • Data Engineer

    4 weeks ago

    Brighton, UK, East Sussex, United Kingdom Legal & General Full time

    Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that’s important to them. To better understand our customers and meet their needs, we’ve brought our protection, retirement income,...

  • Senior Data Scientist

    1 month ago

    Brighton, UK, East Sussex, United Kingdom 15gifts Full time

    At 15gifts, we believe in a more human approach to digital selling. Powered by a unique combination of sales psychology and AI, our virtual sales advisor understands and mirrors the sales techniques used by the best retail sales people. The result is a digital sales experience that feels truly personal and empowers online customers to make confident...

  • Senior Data Scientist

    4 weeks ago

    Brighton, UK, East Sussex, United Kingdom 15gifts Full time

    At 15gifts, we believe in a more human approach to digital selling. Powered by a unique combination of sales psychology and AI, our virtual sales advisor understands and mirrors the sales techniques used by the best retail sales people. The result is a digital sales experience that feels truly personal and empowers online customers to make confident...

  • Product Manager

    4 weeks ago

    Brighton, UK, East Sussex, United Kingdom James Chase Full time

    Product Manager – Brighton Brighton, Hybrid (3 days onsite)Salary: £45k to £50k paOur client are pioneers in content automation solutions, leveraging cutting-edge AI technology to transform how businesses create content. Supported by recent significant funding, their team is poised to expand their product capabilities and increase their market reach with...

  • Product Manager

    2 days ago

    Oxfordshire, UK, South East England, United Kingdom The Green Recruitment Company Full time

    The Green Recruitment Company are delighted to be working with a leading, international Energy Analytics business striving to achieve global energy transformation - providing market insights & software solutions that support major strategic decisions across the entire energy value chain (including investors, governments, & utilities)!As part of their...

  • Senior Data Engineer

    1 month ago

    Brighton, UK, East Sussex, United Kingdom 15gifts Full time

    We are looking for an experienced Senior Data Engineer passionate about designing and building high-quality data pipelines to power cutting-edge genAI products. The ideal person would have a strong background and expertise in real-time data streaming and cloud technologies. They would also be able to demonstrate a deep understanding of how these and other...

  • Senior Data Engineer

    4 weeks ago

    Brighton, UK, East Sussex, United Kingdom 15gifts Full time

    We are looking for an experienced Senior Data Engineer passionate about designing and building high-quality data pipelines to power cutting-edge genAI products. The ideal person would have a strong background and expertise in real-time data streaming and cloud technologies. They would also be able to demonstrate a deep understanding of how these and other...

  • Performance Marketing Manager

    2 weeks ago

    Brighton, UK, East Sussex, United Kingdom Talent Hub Full time

    Performance Marketing Manager (in-house - Paid Media)Salary up to £48,000Brighton / Sussex / HybridWe are looking for a skilled Paid Social and Paid Search Manager, to join a successful eCommerce business that operate globally and have an office in Brighton. Their in-house Paid Media team is expanding, and they are looking for experience covering...

  • Search Engine Marketing Manager

    1 month ago

    Brighton, UK, East Sussex, United Kingdom Talent Hub Full time

    Paid Search Manager (in-house)Salary Circa £45,000Brighton / Sussex / HybridWe are looking for a skilled Paid Social and Paid Search Manager, to join a successful eCommerce business that operate globally and have an office in Brighton. Their in-house Paid Media team is expanding, and they are looking for people to manage the budgets in several fields,...

  • Search Engine Marketing Manager

    4 weeks ago

    Brighton, UK, East Sussex, United Kingdom Talent Hub Full time

    Paid Search Manager (in-house)Salary Circa £45,000Brighton / Sussex / HybridWe are looking for a skilled Paid Social and Paid Search Manager, to join a successful eCommerce business that operate globally and have an office in Brighton. Their in-house Paid Media team is expanding, and they are looking for people to manage the budgets in several fields,...

  • CRO specialist

    2 days ago

    Brighton, UK, East Sussex, United Kingdom Talent Hub Full time

    CRO Executive / SpecialistSalary circa £40,000Brighton / HybridThe Talent Hub team are managing a brand new CRO Executive vacancy, this will be joining a performance marketing team who sit in a wider marketing department. We’d like to hear from CRO Specialists who have an eCommerce background, in-depth knowledge of web analytics, GA4, Hotjar, SEMrush ....

  • Associate Product Manager

    2 weeks ago

    Oxfordshire, UK, South East England, United Kingdom The Green Recruitment Company Full time

    The Green Recruitment Company are delighted to be working with a leading, international Energy Analytics business striving to achieve global energy transformation - providing market insights & software solutions that support major strategic decisions across the entire energy value chain (including investors, governments, & utilities)!As part of their...

  • Customer Marketing Manager

    1 month ago

    Brighton, UK, East Sussex, United Kingdom Harnham Full time

    CUSTOMER MARKETING MANAGERSALARY UP TO £50,000HYBRIDBRIGHTON - 3 DAYS IN THE OFFICETHE COMPANYThis is one of the UK's leading providers of overseas activity holidaysTHE ROLEAs a Customer Marketing Manager, you can expect to be involved in the following:Work with the Head of Direct Marketing to implement strategies to improve the customer lifecycle...