Salesforce Solution Architect
1 month ago
OSF is an innovative and prominent Salesforce-exclusive transformation partner. As a trusted member of the Salesforce family, OSF has received significant investments, establishing itself as a leading partner. Our distinctiveness lies in being a global consulting and delivery partner for Salesforce, equipped to provide comprehensive support across the entire Salesforce customer 360 platform. Our primary focus is to assist clients in envisioning and reshaping their future by embracing new possibilities ('do something new') or swiftly progressing their Salesforce journey ('do something now').
Role Description
- Understand and analyze the clients' existing technology landscape.
- Provide technical guidance to the project delivery team, product engineering team and the client Take ownership for technical escalations within the project, while having the ownership of all technical aspects and keeping a positive relationship with the client
- Craft the architecture vision and roadmap required for driving the clients' enterprise transformation
- Create detailed architecture including recommendations for integrations, API / micro-services enablement, cloud migration, etc.
- Mentor and provide guidance to project delivery and development team
- Responsible for software development plans with a specific focus on quality and delivery efficiency
- Participate in design reviews with the client, project delivery team and the project engineering team
- Manage the development plan with respect to the skills, people and the training required to ensure smooth delivery of the project
- Conduct workshops with customer's teams to gather requirements, define End to End solution and implementation architecture
- In the design phase, serving as a key team member in facilitating requirements by collaborating with technical experts to develop solution and functional design documents to enable the development of final deliverables
- Keep up to date with newest features of Salesforce CRM while ensuring that the features released are working as advertised
Requirements
- Demonstrable expertise as a Solution Architect and have the technical aptitude required to architect and design solution
- Expertise to develop and maintain methodologies, tools and best practices to ensure high quality, repeatable processes for the delivery of Salesforce consulting services.
- From eliciting requirements, through to solutions and training, you form strong relationships and provide a service that is second to none.
- Desire to learn and eager to extend your Salesforce prowess. Most importantly you love to share your knowledge with others.
- High level of initiative, ownership and relative autonomy, leading projects with ease and professionalism.
- Ability to analyse complex commercial objectives and processes to create documents, guidelines, policies and solutions which deliver tangible value to clients.
- Excellent communication and presentation skills in English, structured problem-solving skills and a strong results-driven approach.
- Salesforce Application Architect or System Architect Certification would be considered a plus
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