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Product Manager

3 months ago

London, UK, United Kingdom myGwork Full time

This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.

Company Description

At Wise we’re building money without borders, for people without borders. Our mission is to make moving money around the world instant, transparent, convenient and eventually free. Wise now has millions of customers all over the world who trust us to manage their money and make it easier to live an international life.


Job Description

The Emerging Markets team is responsible for 18 markets across LatAm & MEA. The team maintains our customer experience and infrastructure that moves billions of customer money every quarter.

We’ve seen strong growth in LatAm and MEA, the Money Movement PM will be responsible for:

  • Convenience: Making remittance as simple as domestic payments. You will build integrations and partnerships that improve end to end speed of transfers and localise the money movement experience for customers sending money to and from LatAm & MEA.

  • Scalability & Resilience: Build a scalable money movement platform that can grow with our customer base. Ensure seamless money transfers by enhancing our infrastructure’s resilience at scale.

  • Expand: Decide what new markets to launch. What use cases can we serve? How do we differentiate? You will be empowered to make decisions that shape the direction of wise.

This role will give you the opportunity to:

  • Choose your path to impact. We believe people are most empowered when they can act autonomously. So rather than telling you what to do, you’ll work with your team to create a vision of your own. Of course, you can always gather feedback from smart, curious people across Wise but you’ll have the freedom to make your own calls while being accountable for your decisions.

  • Build money without borders for LatAm & MEA. You will be building a product that helps millions of businesses and customers send and receive money from their friends, family and partners to and from LatAm & MEA.

Be on the forefront of solving a complex technical challenge. Wise is probably the only company integrated into payment systems of so many countries around the world, and the number will keep on growing. Scaling this infrastructure is a problem very few, if anyone, have solved before. You will be at the forefront of this problem, allowing you to flex your creative muscles to solve global money movement for our customers once and for all. You would most likely end up setting best practices not just for Wise but the industry at large.


Qualifications

Strong analytical skills

  • You have experience of making data-driven decisions in complex situations.

  • You are comfortable working with analysts and give them useful feedback on their analysis.

  • Plus: You are comfortable analysing large datasets to draw insights on their own without analyst support.

  • Plus: You are comfortable querying databases to pull data you need at speed yourselves. You are able to do this under pressure and with confidence.

Technical skills

  • You are comfortable working with engineers and earning their trust.

  • You are able to regularly unblock engineers in their decisions and have confidence to suggest alternative solutions.

  • You have a decent understanding of the engineering development process and be able to spot when engineers need help and unblock them proactively.

Structured thinking and communication

  • You are able to structure an ambiguous problem into clear actionable steps.

  • You proactively work in collaboration with the team - ops/banking/engineers etc to break down and structure problems rather than working in isolation.

  • You are comfortable solving problems in unstructured complex situations. You should be able to carve out a clear path in seemingly chaotic situations.

  • You are able to build relationships with people in the organisation both within and outside the squad to get support for their team.

  • You are able to inspire the organisation about their plans and vision.

  • You are able to create a positive working culture within their team - engg, banking, ops etc. You should make sure you incorporate valid feedback and ideas of their team instead of unilaterally making decisions for them. The team should feel inspired to work with them.

  • Plus: If you have experience working and negotiating with external partners.

Entrepreneurial/ Hustler

  • You have a track record of getting things done.

  • You feel comfortable taking on complex projects requiring support from different teams and functions and getting them to the finish line.

  • You are able to navigate the organisation and find creative ways to unblock themselves and their team.

  • In case of limited resources, you instinctively jump hands on into whatever task the team needs their help with. (e.g. when you don’t have a designer, you open Figma yourself).

  • You do not get boxed into existing assumptions about problems you are solving, team structures and situations and feel comfortable challenging them to drive impact.


Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.