Complex Technical Advisor

This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.

As part of E.ON UK’s Solution strategy, there is a need to provide a ‘step-change’ in our capability that will enable E.ON and NPOWER Business Solutions to install and rollout a portfolio of Complex Meters across our UK sites..

To support this rollout and ensure it's success, we are looking for a Complex Technical Advisor. In this role you will develop and manage a competency framework along with the verification and fulfilment of the requirements of regulatory bodies (government, Ofgem, HSE, Balanced Settlement Code and other industry bodies).

You will be reporting into the Electrical Lead Advisor and will be instrumental in assisting and developing to create and improve the Safety and Technical framework for the I&C business. This role will be key to successfully delivering and achieving both E.ON and Npower Business Solutions mandate and wider strategic goals.

Main Responsibilities

• Deliver enduring technical solutions and business requirements, liaising with a variety of business streams across the wider E. ON company

• Working closely with Senior Managers across different areas of business operations supporting with external accreditations, audits, as well as attending selected industry meetings were deemed appropriate

• Ensure 3rd Party provider technicians are accredited to E.ON’s technical specifications and undertake work in line with E.ON’s Code of Practice and safe working methods.

• Design complex solutions for technical metering issues.

• Provide support on all types of HV & LV CTO and whole current metering installations when required, including half hourly, Credit, Prepayment and AMR, along with any necessary ancillary equipment

• Deliver and manage technical briefings and identify and promote improvement to the service we provide to our customers.

• Represent Q&S in technical working groups as required.

• Ensure internal and external stakeholders and kept abreast of progress.

• Identify & manage Electric technical and operational risks for the E.ON business.

• Facilitate and manage working groups for Q&S compliance and stakeholder meetings.

• Conduct quality assurance audits to maintain compliance in all areas of UK Solutions

• Stakeholder management through agreed Governance processes and reporting. This will include travel to operational areas for discussions and presentations with all field teams and management.

• Work with the Solution Growth and Industry Expert to ensure that E.ON continues to be compliant with Electric Technical/Safety Regulations.

• Able to communicate, demonstrate and explain the operation of HV & LV CTO and whole current metering equipment to customers and key Business stake holders across all levels of the business.
• Evidence of working on LV and HV
• Must be able to travel across the E. ON footprint to deliver training and technical support to all field teams.
• Must have significant Electrical technical experience in all aspects of I&C Electrical work
• Must be able to demonstrate and hold the relevant qualifications to prove Electrical expertise and competence i.e., MOCOP Certificate. etc
• Must be able to demonstrate and hold the relevant qualifications to prove Electrically qualified and competent i.e. Evidence of working on LV and HV
• Excellent customer service skills and able to communicate at all levels.
• Have a Full Valid Driving Licence

Excellent inter-personal skills, to include:

• Consultancy skills (e.g., workshop facilitation, presentation skills)
• Manage and facilitate project work to completion.
• Be an active advocate of promoting E. ON Energy Solution Business internally and externally.
• Able to work flexibly across all different solution areas.

Our market-leading benefits package includes 26 days holiday + bank holidays, a generous pension scheme, life cover, bonus, and the chance to choose from 20 flexible benefits with tax and/or NI savings. In fact, our benefits package recently won the Personnel Today Reward, Recognition and Benefits Award 2022

As the only energy company to feature in The Inclusive Top 50 UK Employers (our 2022/23 ranking is 15th) we’ve proven that we’re committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone.

As a Disability Confident Employer, we interview every disabled applicant who meet the minimum criteria for the role.

We’ve exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career.