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Business Card and Fraud Specialist

4 months ago

Kent UK, South East England, United Kingdom Saxton Leigh Full time

THE COMPANY:

We are working with an expanding banking Group based in Kent, who provide simple and straightforward day-to-day banking solutions to their specialist customers. They are looking for a Business Card and Fraud Specialist to join the team.


THE RESPONSIBILITIES:

  • Work with the Card and Fraud Subject Matter Expert and Financial Intelligence Team to support the evolution of our Business Card to protect the bank and its customers from fraud.
  • Support the bank’s Financial Intelligence Team and other colleagues to help develop our operational systems and ensure that they remain compliant with regulatory, industry and service standards.
  • Monitor the outcomes of fraud cases and undertake root cause analysis, making recommendations to address any gaps or evolving fraud trends.
  • Work alongside the Card and Fraud Subject Matter Expert and other colleagues to identify changes and improvements within the Bank’s systems, processes, and workflows to improve fraud mitigation.
  • Generate accurate and timely internal Management Information and regulatory returns within agreed timeframes and help to monitor rule performance.


EXPERIENCE REQUIRED:

  • A broad knowledge of Mastercard card issuing and UK card operations.
  • An understanding of relevant regulatory requirements including PSD2, GDPR, PCI DSS and Mastercard Scheme Rules.
  • An understanding of the current fraud threats facing banks and their customers.
  • A willingness to provide constructive challenges and contribute to the Bank’s business and operating plans.
  • The ability to provide support, guidance and coaching to the Financial Intelligence Team and the wider bank in relation to fraud types and trends.