Director - Operational Transformation - Retail & Commercial Banking

4 months ago

London, UK, United Kingdom Cambridge Credentials Full time

One of our large and highly prestigious global consulting clients is seeking to hire an exceptionally talented Operational Transformation Director with a strong background in retail and/or commercial banking or building societies. Having a passion for identifying and creating innovative solutions for clients is vital for this role and you will be working with C-suite executives to identify, structure and solve their most critical strategic issues across the economic and transaction cycles.


This role requires a senior director, someone who wants to take this team further and become partner in 2-3 years.


As part of a fast-paced and dynamic group, this firm's consultants offer strategic advice on financial, business and operating models to corporate, public sector and private equity clients. Their consultants also receive a superior level of training and coaching to enable them to meet the needs of our global client base. They focus on four key propositions. Growth strategy, Deal strategy, Cost strategy and Enterprise-wide-transformation. The Financial Services team focuses on three specific sectors: banking, insurance and investment management.


Our client is looking for an experienced consultant to help develop and build their financial services practice in operational transformation working alongside other partners and directors to develop and commercialise client relationships and lead engagement delivery across their core propositions.


Their Strategy Group is at the heart of the Firm's growth agenda to increase its penetration of boardrooms. The team works closely with colleagues across the other Strategy sector groups and broader advisory practices within the firm to build market profile, develop relationships and deliver work.


Key roles and responsibilities:


  • Director appointments are made on the basis of demonstrated track record of leading large, multi-disciplinary transactions teams and building, sustaining and commercialising relationships with clients. As engagement leaders, Directors are expected to play a key role in the development of all aspects of the practice.
  • Engagement leadership: leading multiple large, complex engagements in ambiguous and rapidly changing environments.
  • Business development: building, commercialising and sustaining relationships with senior management teams for the benefit of the Firm. Leading strategy relationships with specific clients and developing propositions, focusing on specific themes and/or clients.
  • Risk management: managing risks appropriately and ensuring the Firm's risk management frameworks are implemented appropriately and effectively.
  • Team development: identifying team development needs and accelerating development by establishing the appropriate plans and frameworks with particular emphasis on coaching and skills transfer.
  • Personal development: participating in the career and skills development of more junior staff and acting as a role model with colleagues and clients by living the values of the Firm.
  • Performance management: being responsible for coaching and performance management of a small number of more junior staff in the department.


Person requirements:


  • Strong academic background and Financial Services industry track record.
  • Extensive experience of delivering large and complex operational transformation engagements, including cross border and multi-disciplinary engagements, preferably with a significant proportion of this experience within either the retail or commercial banking or building societies verticals.
  • Detailed knowledge of either the retail / commercial banking or building society verticals, with the ability to talk credibly to senior management at clients on the key issues facing the industry, potential implications and strategic considerations / options.
  • A thorough knowledge of the financial services operating environment and understanding of the strategies of our clients.
  • The ability to develop strong client relationships and a proven track record of developing and commercialising new relationships.
  • A commercial mind set, with the ability to maximise revenue opportunities for strategy and the wider firm.
  • A high degree of resilience and a willingness to work under extreme pressure in rapidly changing situations.
  • Strong personal impact, comfortable dealing with senior stakeholders.
  • Evidence of working successfully with senior management teams at clients.
  • Excellent written and oral communication and presentation skills.


We are currently awaiting for our client to run a briefing so we can find out more about the position, however if you have the skills and experience required and would like to find out more please apply within.


Cambridge Credentials: adding people....adding value

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