Credit Strategy Lead

2 weeks ago

Nottingham UK NG, Nottingham, United Kingdom E.ON Next Part time

Bringing that feel-good energy.

We're the newest face amongst the E.ON group of companies. E.ON Next is all about creating a sustainable future, now. We're moving our energy in the right direction, one little big step at a time. Join us in our mission to bring feel-good energy.

We’re also here to make this whole energy thing way easier for our customers. Like, really easy. That means providing exceptional service and using state-of-the-art tech to do it.

As a Credit Strategy Lead, you will be working within our Credit Risk Team. This will be an exciting opportunity to join an evolving and fast paced team. Working with the Senior Credit Risk Manager, you will be driving performance across our debt processes to help our customers become debt free and drive value to the business

Here’s a taste of what you’ll be doing:

  • You will be the owner of specific risks, collections and recovery journeys in Eon Next that will cover a wide range of different processes.

  • Drive efficiency and value by managing key performance indicators (KPIs), and using data insights to continuously improve processes.

  • Be a subject matter expert across specific journeys, becoming the go to person in the business.

  • Using data insight and process knowledge, evaluate and implement innovative credit strategies that align with business goals, optimising risk and return.

  • Develop and own the documentation of processes, to be used to drive the implementation of change and enhancements.

  • Partner with cross-functional teams to effectively communicate, enhance, and implement process improvements.

Are we the perfect match?

  • Strong Stakeholder Management skills.

  • Proficiency in handling data across excel and google suite.

  • Strong capability to showcase data and insight in an engaging way, using presentation packages.

  • Ability to document and map out processes in an understandable format for a wide ranging audience.

It would be great if you had:

  • Experience in collections or credit management.

  • An understanding of the UK energy and/or utilities markets.

  • Experience in process and change mangement.

Here’s what else you need to know  

  • Role may close earlier due to high applications

  • Secondment opportunities available for internal applicants.

  • We’ll have regular team socials and lively team chats.

  • Competitive salary.

  • Location – Nottingham - (E.ON Next office, Trinity House, 2 Burton St, Nottingham NG1 4BX) with travel to our other sites when required.

  • Working environment: Flexible hybrid working – a blend of in the office and home working.

  • Work life balance – we work Monday-Friday 9AM-5PM to service our customers and make sure they have an unforgettable experience.

  • 26 days holiday plus bank holidays each year – this includes a guaranteed day off for your birthday if you want it.

  • Generous pension scheme (you contribute 5%, we contribute 6%, increasing to 10% after 2 years)

  • Excellent parental leave allowance.

  • The chance to choose from our award-winning Flexible Benefits package which includes the option to buy up to 10 days holiday a year.

  • We’ve exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career.

  • For all successful candidates.  Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider.

    We’re committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone.

    We realise the best people bring their energy at different times, so we’re happy to talk flexible working. We offer a range of flexible working options, including full time, part time, job share, remote working and variable start and finishing times.

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