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Operations Manager

2 months ago

UK, UK, United Kingdom CRS Full time

About the Operations Manager Role


As the UK Operations Manager, you will be responsible for the day-to-day management and operational activities related to Anti Money Laundering and Sanctions, as well as managing a team of AML Specialists. The team specifically focuses on Customer Onboarding and management of Customer Ongoing Due Diligence ensuring that the UK is in line with the company’s Global Financial Economic Crime compliance policies as well as local legislation.


As Operations Manager your responsibilities and duties will include:


  • Ensure compliance with group policies and procedures whilst developing local processes to improve the quality and consistency of local work.
  • Managing and coaching a team of specialists, whilst monitoring team outputs.
  • Stakeholder Management at various levels, internally and externally.
  • Identify process improvement opportunities, with a focus on streamlining and the elimination of unnecessary steps in order to maximise efficiency and improve results.
  • Oversee in and advise on new business onboarding
  • Act in an advisory capacity for the MT with respect to financial crime matters.
  • Provision of reports to Local Management and Group Functions.
  • Monitoring completeness of internal systems/database with CDD, client and compliance related information and documentation
  • Develop and deliver training to the business for relevant financial crime subjects.
  • Identifying and reporting any system deficiency.
  • Oversee the periodic and event driven reviews of Customer Due Diligence (CDD) based on customer risk rating (High, Medium, Low).


About You


If you are currently in a Operations/Compliance role or are currently working as an Operations Manager this is the ideal next step in your career


Skills required for the Operations Manager role:


  • Financial services experience with a strong understanding of the full operational process.
  • Knowledge and understanding of Compliance legislation.
  • Excellent team leadership experience.
  • Analytical skills to derive meaningful conclusions from data.
  • AML / Compliance qualifications desired.
  • Empathic and good at building relationships.
  • A high level of business sense.
  • Excellent organisation skills with strong attention to detail.
  • A strong communicator with proven stakeholder management experience.


For more information about the Operations Manager role or to apply send your CV now.