Principal Consultant

4 months ago

Southampton UK, Hampshire, United Kingdom Etch Full time

We are looking for an exceptionally talented Principal Consultant with a strong background in management consulting and Digital Transformation advisory with particular expertise in customer experience strategy and improvement (spanning all capabilities needed for a B2C or B2B2C company to sustain organic growth including brand, value proposition, and end-to-end customer lifecycle experience) and marketing technology enablement.


You will lead teams end-to-end on the delivery of consulting projects to resolve complex business problems for clients; developing the right approach with the right expertise involved at the right time, leading the problem and solution definition process, and ultimately developing and executing robust digital customer experience transformation strategies and implementation plans, including experience design, technical, and operational implementation.

Salary: £120 -130k + Bonus

Hybrid - 2 days a week in our Southampton or London office.


Responsibilites:

  • Play an active role in strategic account development for an existing portfolio of Etch clients, acting both in a commercial role, while also delivering existing business into the account.
  • Identifying opportunities within existing portfolio, defining projects and delivering proposals and pitches to proactively seeking new opportunities.
  • Define customer experience, marketing and technology strategies, guiding clients through the selection and qualification of new solutions to address the organisations current and future needs.
  • Use consulting methodologies to research, collect data and produce insights, and turn these into strategic and practical recommendations and solutions for our clients.
  • Prepare underlying materials and design, lead or participate in client workshops and other client engagements.
  • Manage a small team to deliver client projects with project managers reporting in.
  • Stimulating an environment for innovation and entrepreneurship and supporting the commercial activities of Etch.
  • Participating in the company’s PR activities, including speaking at events, contributing to thought leadership pieces and general social and online presence.
  • You will be targeted on portfolio growth, and utilisation.


Person Specification:

  • 5-8 years of consulting experience with strong knowledge of consulting methodologies and tools - particularly client relationship building and management and stakeholder management/communication skills.
  • Track record in leading client projects entirely or work-streams in large-scale digital transformation.
  • Customer experience projects are desirable.
  • Commercially driven account manager.
  • Proven quantitative, analytical, problem-solving, and conceptual thinking skills.
  • Excellent understanding of digital technologies, operating models and transformation.
  • Experience using Design Thinking, Lean Start-up and Agile methodologies.
  • Strong interest and curiosity in anything related to customer experience management, experience design, and customer service.


Working at Etch

At Etch, we’re defining a better way to work, live and play. Here, every day is an opportunity, an opportunity to write your own story. A story of growth, of pride, of fun and of doing incredible things. Working at Etch is about your own personal journey. We’ve created an environment that allows you to become the best version of yourself, at work, at home, and in life. For more information about life at Etch, our culture, and to find out what values we look for in each applicant, head over to our careers page.

Benefits

At Etch you’re well looked after. From your health and wellbeing to your personal development and finances, we provide more than your statutory benefits, we’ve created a working culture that not only works for you, but one that gives you the best opportunity to thrive. For more information on our latest company benefits, visit our careers page.

Equal Opportunties

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

  • Senior or Principal Data Governance Consultant

    1 month ago

    Andover, UK, Hampshire, United Kingdom Civica Full time

    *** Due to security clearance requirements, to be considered for this role you must be a sole British national and have been resident continuously for at least the last 5 years in the UK. ***The Data Management team is part of our Consultancy Services Group, which has over 65 professionals. The group helps clients in the government and defence sectors with...

  • Electronics Buyer

    2 months ago

    Aldershot, UK, Hampshire, United Kingdom Jackson Hogg Full time

    Jackson Hogg Procurement division are exclusively partnering with TechPoint Gemini Tec, a PCB Assembly & Manufacturer based in Aldershot, on the appointment of an Electronics Buyer to join their team.Working within the purchasing team they are seeking an experienced electronics buyer to work in their estimating and purchasing team. Taking ownership of...

  • Design Manager

    1 day ago

    Portsmouth, UK, Hampshire, United Kingdom United Living Group Full time

    AFECO is an engineering services provider, delivering high quality process and MEICA design and installation projects predominantly across the South of England for the water industry. We have an excellent inhouse engineering team capable of delivering all stages of the project cycle, from concept through to commissioning, with a strong focus on cleantech...

  • Principal Presales Consultant

    2 months ago

    UK, UK, United Kingdom Computappoint Full time

    Principal Pre-Sales Consultant (Cyber Security Technology)Salary: £90,000 to £120,000 (Based on Candidate Experience)Package: Above market bonus + Excellent Company BenefitsHybrid Model: Remote (Ad-hoc visits to Central London likely)About the Client & Role:A leading UK based IT consultancy is seeking an experienced Principal Pre-Sales Consultant with...

  • Principal Consultant

    1 month ago

    UK, UK, United Kingdom Henderson Drake Full time

    About the Role:Our client, a leading UK-based consultancy, is seeking an accomplished Principal Consultant - Workday Adaptive Insights to lead the delivery of cutting-edge financial planning and analytics solutions. This is a unique opportunity to join a prestigious organization known for its innovative approach and exceptional client service.Role Overview:...

  • Principal Consultant

    1 week ago

    UK, UK, United Kingdom Henderson Drake Full time

    About the Role:Our client, a leading UK-based consultancy, is seeking a highly experienced Principal Consultant - Workday Adaptive Insights to lead the delivery of advanced financial planning and analytics solutions. This is a unique chance to join a prestigious firm renowned for its innovative solutions and exceptional client service.Role Overview:As a...

  • Principal Solution Consultant

    1 month ago

    UK, UK, United Kingdom Aspen Technology Full time

    Summary We are seeking thought leaders, who have a passion for showing our customers a better way to solve their business challenges. As a Principal Solution Consultant, you will partner with AspenTech sales teams during the sales cycle to lead in consultative discovery process with customers, craft a vision and roadmap of a solution that addresses customer...

  • Principal Consultant

    4 weeks ago

    Manchester, UK, Greater Manchester, United Kingdom The Advocate Group Full time

    Principal Consultant – (Consumer Products sector)Spinningfields, Manchester£32,000p.a. - £34,000p.a. + commission + benefits Company Overview:At The Advocate Group, we are a leading Talent Acquisition specialist in the Consumer Goods (FMCG) sector. Our mission is to connect top-tier talent with the best opportunities in the industry, driving success for...

  • Principal Consultant

    2 months ago

    UK, UK, United Kingdom Sirius Analysis Limited Full time

    Principal Consultant – Air DomainSalary: from £60,000Location: South /South West RegionsWe are looking for a ‘Principal Consultant – Air domain’ to join either our Operational Research and Analysis, or our Systems Engineering team as we go through our next phase of growth. Sirius Analysis is a rapidly growing consultancy firm, renowned for our...

  • Principal Consultant

    4 weeks ago

    UK, UK, United Kingdom C&C Search Full time

    C&C Search is currently recruiting for this new opportunity.Please read through and apply if it is applicable, if not please do not forget about our fantastic referral scheme!All about the company I would be working for!What they do: Executive Search - NEDSize of the business: SMECompany culture: They are a high-performing, dynamic and supportive team within...

  • Principal Consultant

    3 weeks ago

    UK, UK, United Kingdom Higher Group Full time

    GTM Ai / Saas sales Principal consultant - £65k base - 30% comms (no TH)An opportunity to join an exciting technology specialist business that holds a strong reputation in the market.A PE-backed business with a global reach spanning across the US, UK and Europe with HUGE plans for further expansion.The London office is particularly looking to expand their...

  • Principal Systems Engineering Consultant

    4 weeks ago

    UK, UK, United Kingdom Novel Engineering Consultants Full time

    Company DescriptionNovel Engineering Consultants is a dynamic company focused on providing best-in-class customer service to the engineering industry. Founded by engineers, our priority is to look after our customers, our people, and to embrace new technological challenges. We specialize in offering full support for the design of Aerospace Systems and...

  • Principal Recruitment Consultant

    2 months ago

    UK, UK, United Kingdom Real Staffing Full time

    Elevate Your Career in Life Sciences Recruitment with Real Staffing! Ready to soar to new heights in your recruitment journey? Real Staffing invites you to join our dynamic team as a Principal Recruitment Consultant – the ultimate opportunity awaits!Why Choose Recruitment at Real Staffing?People-Focused Passion: Join an industry that's rewarding and...

  • Principal Consultant

    3 weeks ago

    Southampton, Southampton, United Kingdom APEM Group Full time

    About the RoleWe are seeking a highly experienced and skilled Principal Consultant to join our team at the APEM Group. As a Principal Consultant, you will play a key role in driving new and innovative approaches to maritime safety, working closely with our clients to understand and solve complex environmental projects.Key Responsibilities:Apply technical...

  • Initial Airworthiness Principal Consultant

    2 months ago

    UK, UK, United Kingdom Baines Simmons Full time

    Do you have extensive Initial Airworthiness experience and the ability to train and advise design and production organisations, both military and civil, to move beyond compliance and strive for organisational performance? Do you want to help us to really make the skies safer? If so, apply now, as Baines Simmons, Leaders in Aviation Safety solutions, are...

  • Principal Consultant

    3 months ago

    UK, UK, United Kingdom Computappoint Full time

    Principal Consultant (Datacentre Migration Specialist)Job Type: PermanentBase Salary: £80,000 to £87,500Package: Bonus + Excellent Company Benefits + PensionHybrid Model: Mostly remote, UK (attendance may be requested to Central London and South England, ad-hoc, dependant on client / project requirement)About the Role & Client:My client, a leading UK based...

  • Consultant/Senior/Principal Environmental Consultant

    3 weeks ago

    UK, UK, United Kingdom N.W. Recruitment Ltd Full time

    CONSULTANT/SENIOR/PRINCIPAL ENVIRONMENTAL CONSULTANTS(CONTAMINATED LAND)I have numerous opportunities across the UK for candidates with experience working within the Domestic Oil Spill sector.Candidates will require at least 2 years hands-on experience within the oil spill response industry, however, my client will also consider candidates with a...

  • Principal Consultant

    4 months ago

    Southampton, United Kingdom Etch Full time

    We are looking for an exceptionally talented Principal Consultant with a strong background in management consulting and Digital Transformation advisory with particular expertise in customer experience strategy and improvement (spanning all capabilities needed for a B2C or B2B2C company to sustain organic growth including brand, value proposition, and...

  • Principal Consultant

    4 months ago

    Southampton, United Kingdom Etch Full time

    We are looking for an exceptionally talented Principal Consultant with a strong background in management consulting and Digital Transformation advisory with particular expertise in customer experience strategy and improvement (spanning all capabilities needed for a B2C or B2B2C company to sustain organic growth including brand, value proposition, and...

  • Principal Consultant

    4 months ago

    Southampton, United Kingdom Etch Full time

    We are looking for an exceptionally talented Principal Consultant with a strong background in management consulting and Digital Transformation advisory with particular expertise in customer experience strategy and improvement (spanning all capabilities needed for a B2C or B2B2C company to sustain organic growth including brand, value proposition, and...

  • Principal Consultant

    4 months ago

    Southampton, United Kingdom Etch Full time

    We are looking for an exceptionally talented Principal Consultant with a strong background in management consulting and Digital Transformation advisory with particular expertise in customer experience strategy and improvement (spanning all capabilities needed for a B2C or B2B2C company to sustain organic growth including brand, value proposition, and...

  • Principal Consultant

    4 weeks ago

    UK, UK, United Kingdom James Andrews Recruitment Solutions Ltd Full time

    Principal Recruitment Consultant £30K - £45k base (depending on experience) + lucrative uncapped commission paid monthly with low thresholds – 2-3 days per week wfhInvestors In People (Gold) Accredited company and winner of the Peoples Platform Award for Outstanding Company Culture in 2023, we are a forward-thinking recruitment group with three...

  • Principal Consultant

    4 weeks ago

    UK, UK, United Kingdom James Andrews Recruitment Solutions Ltd Full time

    Principal Recruitment Consultant £30 - £45k base (depending on experience) + lucrative uncapped commission paid monthly with low thresholds – 2-3 days per week wfhInvestors In People (Gold) Accredited company and winner of the Peoples Platform Award for Outstanding Company Culture in 2023, we are a forward-thinking recruitment group with three successful...