Professional Services Engineer

4 days ago


Nottingham UK, Nottinghamshire, United Kingdom Air IT Full time

Are you ready to take your IT career to the next level? At Air IT, we’re looking for a talented Professional Services Engineer to drive the technical success of our projects. If you have a passion for delivering high-quality IT solutions and thrive in a dynamic environment, we want you on our team


Role Overview:

As a Professional Services Engineer, you’ll be responsible for all technical aspects of your assigned projects, ensuring they are delivered efficiently and successfully. You’ll work closely with our Project Management Office (PMO) to keep projects on track and in line with SLAs and agreed timelines.


Key Duties and Responsibilities:

  • Deliver high-standard customer projects within set timelines
  • Collaborate with the Air IT PMO to schedule and ensure smooth project execution
  • Review scope of works before starting projects, reporting any issues to management or PMO
  • Provide comprehensive handovers to the Service Desk upon project completion
  • Identify and report snagging issues that may cause project delays
  • Log and action all activities in the CRM system following Air IT Project procedures
  • Maintain information security by adhering to our Information Security Management System (ISMS) and relevant policies


Qualifications, Knowledge, and Experience:

Essential:

  • IT project delivery experience
  • Experience in administering and supporting the latest Microsoft technologies
  • Experience in setting up and maintaining business system networks based on Microsoft technologies
  • Setting up and supporting mobile devices
  • Excellent communication and customer service skills
  • A current, valid driving license
  • Proficiency with:
  • Microsoft Windows Server Operating Systems (2008-2022)
  • Microsoft Exchange Server (2010-2019)
  • Microsoft Windows Hyper-V/VMware vSphere and vCentre
  • Microsoft 365 (email migrations, Intune deployment, Azure Information Protection, Azure AD join, AD Connect, SharePoint Online, DLP, MDM)
  • Multi-Factor Authentication and conditional access setup and configuration for Office 365
  • Microsoft Active Directory, Windows Server, and related server roles (IIS/RDS/DFS/NPS)
  • Microsoft Azure Active Directory and Intune

Desirable:

  • Microsoft Azure IaaS technologies
  • Microsoft Azure Virtual Desktop
  • Mimecast
  • Backup Technologies (Veeam and Datto)
  • Firewall Technologies (Sophos UTM/XG, SonicWall, Cisco Meraki)
  • Detailed knowledge of switching and routing, including VLANs and networking technologies (TCP/IP, VPN, DHCP, DNS, SSL) (Aruba, Cisco, UniFi)
  • Building wireless networks (Meraki & UniFi)


Why Air IT?

  • A supportive and dynamic work environment
  • Opportunities for professional growth and development
  • Competitive salary and benefits package
  • A chance to work with cutting-edge technologies and innovative projects

The Benefits

Joining Air IT means unlicking a world of perks and opportunities, including;

  • Hybrid working options for a better work-life balance
  • 25 days annual leave plus bank holidays
  • Ongoing learning and development opportunities
  • Cycle to work scheme and technology vouchers
  • Enhanced family leave
  • Celebration day - an additional day off each year to celebrate an occasion important to you
  • Salary sacrifice pension
  • 2 paid volunteer days - We believe in the power of giving back to our communities and want to actively support employees efforts to make a positive impact
  • Company social events and competitions
  • Discount and Cashback Scheme
  • Group Income Protection
  • Life Insurance
  • EAP and Virtual GP Service


At Air IT we're committed to fostering an inclusive and diverse workplace where everyone thrives. We believe in providing equal opportunities for all, so let us know if you need any reasonable adjustments during the recruitment process.

At Air IT, we’re more than just an IT provider – we’re a family. We value diversity and are committed to creating an inclusive environment where everyone can thrive. Join us and help shape the future of IT solutions for SMEs across the nation.


Apply Now and Become a Part of the Air IT Success Story


  • Head of Managed

    4 weeks ago


    Nottingham, Nottinghamshire, United Kingdom Jigsaw 24 Full time

    About the role Reporting to the Operations Director, the Head of Managed & Professional Services will be responsible and accountable for the successful delivery of all contracted services, and for fulfillment of all Professional Services engagements, ensuring that customer satisfaction and quality remain paramount. The role must work closely with other...


  • Nottingham, UK, Nottinghamshire, United Kingdom Air IT Full time

    The Role:As a 2nd Line Service Desk Engineer, you’ll play a crucial role in ensuring the smooth operation of our clients’ IT systems. Working alongside a dynamic team of seven, you’ll handle escalated service requests, prioritize tickets, and provide timely resolutions to technical queries. Your dedication to excellent customer service and your...

  • Data Engineer

    1 month ago


    Nottingham, UK, Nottinghamshire, United Kingdom BJSS Full time

    About UsWe’re an award-winning innovative tech consultancy - a team of creative problem solvers. Since 1993 we’ve been finding better, more sustainable ways to solve complex technology problems for some of the world’s leading organisations and delivered solutions that millions of people use every day.In the last 30 years we won several awards,...

  • Data Engineer

    4 weeks ago


    Nottingham, UK, Nottinghamshire, United Kingdom BJSS Full time

    About UsWe’re an award-winning innovative tech consultancy - a team of creative problem solvers. Since 1993 we’ve been finding better, more sustainable ways to solve complex technology problems for some of the world’s leading organisations and delivered solutions that millions of people use every day.In the last 30 years we won several awards,...


  • Nottingham, UK, Nottinghamshire, United Kingdom Air IT Full time

    Job Title: Service Desk Team LeaderLocation: Sandiacre, NottinghamReporting to: Service Desk ManagerPurpose: To manage a team of engineers to deliver high-performing service through meeting and exceeding client service commitments and expectations. Support the Service Desk Manager in implementing career pathways for all engineers encouraging personal...


  • Nottingham, Nottinghamshire, United Kingdom Todd Hayes Ltd Full time

    Electrical Building Services Engineer Our client, a multi-disciplinary property and construction company, based in Nottingham, are currently seeking an Intermediate/Senior Building Services Engineer to join their team. This engineer will have an electrical bias. This role can be completed by either an Intermediate or Senior level Building Services Engineer....


  • Nottingham, UK, Nottinghamshire, United Kingdom Kiwi Associates Full time

    This is a great opportunity for a dynamic and professional individual qualified in Manufacturing and/or Mechanical/Electrical Engineering to join a forward thinking college to teach across a range of courses in Manufacturing and Engineering. The primary focus will be teaching on Level 1, 2 and 3 courses, full time and employed students.You will be required...


  • Nottingham, UK, Nottinghamshire, United Kingdom HAYS Full time

    NottinghamPanama Shift Salary £47,379 Your New CompanyOur client are a health and beauty retailer and pharmacy chain in the United Kingdom and other countries and territories including Ireland, Italy, Norway, the Netherlands, Thailand and Indonesia. Care about communities Care has been at the centre of everything they do for over 170 years, putting the...

  • Client Principal

    2 days ago


    Nottingham, UK, Nottinghamshire, United Kingdom BJSS Full time

    About UsWe’re an award-winning innovative tech consultancy - a team of creative problem solvers. Since 1993 we’ve been finding better, more sustainable ways to solve complex technology problems for some of the world’s leading organisations and delivered solutions that millions of people use every day.In the last 30 years we won several awards,...


  • Nottingham, UK, Nottinghamshire, United Kingdom Enterprise Recruitment Ltd Full time

    This Technical Support Engineer role offers a unique opportunity to work in a growing and innovative company within a traditionally archaic industry. While big players in the market are slow to innovate, this company is committed to bringing groundbreaking products to market. Over the past three years, the company has experienced significant growth and has...


  • Nottingham, UK, Nottinghamshire, United Kingdom Enterprise Recruitment Ltd Full time

    This Hardware Support Engineer role offers a unique opportunity to work in a growing and innovative company within a traditionally archaic industry. While big players in the market are slow to innovate, this company is committed to bringing groundbreaking products to market.Over the past three years, the company has experienced significant growth and has an...


  • Nottingham, Nottinghamshire, United Kingdom Equals One Full time

    Conservatory, Window and Door Service Engineer and Installer Competitive rates + Company Vehicle + Fuel Card + Tools + 20 days holiday + 8 Bank Holidays Monday to Friday 40 Hours Per Week We are a leading installer of conservatories, orangeries, double glazing windows, living spaces and doors throughout Nottingham. Our focus is to deliver an exceptional...

  • Project Engineer

    1 month ago


    Nottingham, UK, Nottinghamshire, United Kingdom Forward Assist Recruitment Full time

    PROJECT ENGINEER Our client designs, installs, and maintains integrated end-to-end surveillance control systems for some of the UK’s most demanding security environments. This is a home based role.The Project Engineer role is vital in shaping the final detailed design and subsequent successful delivery of Projects to agreed QUALIITY, TIME and COST...


  • Nottingham, UK, Nottinghamshire, United Kingdom TRIA Full time

    Infrastructure Engineer ** Must have Active SC**Cisco Networking / VMWare / Windows Server / Active Directory Rate: Circa £500/day Inside IR35Duration: 12 months+Location: Nottingham 5 days/week onsite + Paid overtime (Up to 2x Uplifted hourly rate) Start ASAP We’re working with an exciting rapidly growing Managed Service Provider that provides specialist...

  • System Engineer

    1 month ago


    Nottingham, UK, Nottinghamshire, United Kingdom Gleeson Recruitment Group Full time

    System EngineerRuddington, Nottingham (Hybrid 2-3 days WFH) £50,0006-12 Month Fixed Term contractGleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Nottingham offices. The purpose of the role is to support and maintain the organisations Network and Server Infrastructure, ensuring maximum...

  • System Engineer

    4 weeks ago


    Nottingham, UK, Nottinghamshire, United Kingdom Gleeson Recruitment Group Full time

    System EngineerRuddington, Nottingham (Hybrid 2-3 days WFH) £50,0006-12 Month Fixed Term contractGleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Nottingham offices. The purpose of the role is to support and maintain the organisations Network and Server Infrastructure, ensuring maximum...

  • IT Support Engineer

    1 month ago


    Nottingham, UK, Nottinghamshire, United Kingdom Intellect Group Full time

    I’m recruiting on behalf of my client, an IT Solutions firm based in Nottingham for an IT Support Engineer to join their technical team. The ideal candidate will possess a deep technical knowledge of various IT systems and technologies, including Windows desktop and server environments, Office 365 administration, Active Directory, Azure cloud services,...

  • IT Support Engineer

    4 weeks ago


    Nottingham, UK, Nottinghamshire, United Kingdom Intellect Group Full time

    I’m recruiting on behalf of my client, an IT Solutions firm based in Nottingham for an IT Support Engineer to join their technical team. The ideal candidate will possess a deep technical knowledge of various IT systems and technologies, including Windows desktop and server environments, Office 365 administration, Active Directory, Azure cloud services,...


  • Nottingham, UK, Nottinghamshire, United Kingdom Gleeson Recruitment Group Full time

    HR Services ManagerNottinghamHybrid (3 days on-site)Full time (with flexibility)Up to £36,000Our client are a leading brand going through an exciting period of growth and they are looking for a HR professional to lead a small team of HR Service Officers.The purpose of this role is to drive service excellence leading and coaching a small team of HR Service...


  • Nottingham, UK, Nottinghamshire, United Kingdom Gleeson Recruitment Group Full time

    HR Services ManagerNottinghamHybrid (3 days on-site)Full time (with flexibility)Up to £36,000Our client are a leading brand going through an exciting period of growth and they are looking for a HR professional to lead a small team of HR Service Officers.The purpose of this role is to drive service excellence leading and coaching a small team of HR Service...