Customer Service Representative

1 month ago


Cheshire East UK, North West England, United Kingdom Network Scientific Recruitment Full time

Customer Service Specialist

Cheshire – Office Based

Good basic + Discretionary Bonus


Description


My client is a fast-growing company that is recognised across 140 countries around the world. Their employees are inspired by a commitment to make a difference in patients' lives. Due to promotion a new opportunity has become available for a Customer Service Specialist to join the team.


As a Customer Support Specialist you will demonstrate good communication, initiative and strong customer focus, You will work in close collaboration with your team colleagues across sales, marketing and operations.


Essential Functions


  • Assist customer service sites and offices and liaise with all business functions
  • Ensure that customer requirements and needs are met within company response times
  • Receive customer orders and enter them into the Oracle system
  • Processing customer quotations and orders accurately
  • Handle all customer related requests (like shipment requests, complaints, etc)
  • Processing fault finding and the creation of Service Reports
  • Meeting and exceeding customer satisfaction targets
  • Minimising customer complaints and actively delivering solutions for customers
  • Properly handle and report customer complaints
  • Completing departmental administration and order management
  • Assisting Customers with general product portfolio queries


Required/Preferred Education and Experience


  • Experience in working in a customer service environment
  • Secure handling of PC/notebook (Microsoft Office applications, and ideally Oracle)
  • Languages – fluency in written and spoken English essential
  • Excellent communicator, able to operate at all levels within both own and customer’s organisations
  • Minimum experience with ISO 9001 or 13485 medical device quality system preferred



  • Cheshire East, UK, North West England, United Kingdom BMS Performance Full time

    We are looking for a North West based graduate with a desire to kick start a lucrative sales career where you can in excess of £33k+ in your first year!!!Are you a motivated and ambitious graduate looking for an exciting opportunity to kick-start your career in the dynamic world of sales? Look no further! Our client, a renowned interior design company with...

  • Sales Representative

    4 weeks ago


    Merseyside, UK, North West England, United Kingdom IQVIA Full time

    Location: Merseyside & North WalesDo you want to join a company that nurtures its employees and advocates for an employee work-life balance? Do you have ‘over the counter’ sales experience, and want to join a company that has led the way in the development, manufacture, and marketing of innovative skincare products for many years?We are delighted to...

  • Sales Representative

    4 weeks ago


    Merseyside, UK, North West England, United Kingdom IQVIA Full time

    Location: Merseyside & North WalesDo you want to join a company that nurtures its employees and advocates for an employee work-life balance? Do you have ‘over the counter’ sales experience, and want to join a company that has led the way in the development, manufacture, and marketing of innovative skincare products for many years?We are delighted to...

  • Service Desk Manager

    2 weeks ago


    Cheshire East, UK, North West England, United Kingdom som3 Recruitment Full time

    Job Title: Service Desk ManagerLocation: Cheshire/ South ManchesterSalary Range: up to £55k plus benefits (depending on experience)Your Schedule:This role is primarily on-site, requiring a presence 5 days a week. Flexibility in start and end times is available as needed, aligning closely with our operational hours from 8:00 am to 6:00 pm, Monday to...


  • Lancashire, UK, North West England, United Kingdom IQVIA Full time

    IQVIA is currently recruiting for an exciting opportunity for a Medical Sales Representative to develop and grow our clients business within the allergy landscape, covering the Manchester & Lancashire territory area. The client specialises in research and development of science-based nutritional solutions to promote health across life stages from...


  • Cheshire East, UK, North West England, United Kingdom BMS Performance Full time

    EXCITING ENTRY LEVEL SALES OPPORTUNITY FOR A GRADUATE LOOKING TO KICK START THEIR CAREER! Working with a leading manufacturer of foam control agents £26,000 basic salary PLUS a bonus scheme No experience necessary, full training provided The company: Our client are a leading manufacturer of foam control agents. From vegetable processing through to water...


  • East Grinstead, West Sussex, United Kingdom Huntress Full time

    Are you fluent in Italian and English?Would you like to work within an organisation who are reputable, well established, and passionate about providing excellent service? This could be the role for youWe are recruiting for Italian speaking Customer Service representatives for a 6-month seasonal contract to start on the 27th March 2023. Full time (35 hours)...


  • Middlesbrough, UK, North Yorkshire, United Kingdom Sterling Specialty Chemicals Full time

    Outline of the RoleResponsible for the day-to-day order management of the supply chain for our customers across the world into predominantly Energy markets.Key responsibilities include but not limited toReceive, review and acknowledge our customer orders and intercompany shipments efficiently and accurately Co-ordinating the supply of our materials both...


  • Middlesbrough, UK, North Yorkshire, United Kingdom Sterling Specialty Chemicals Full time

    Outline of the RoleResponsible for the day-to-day order management of the supply chain for our customers across the world into predominantly Energy markets.Key responsibilities include but not limited toReceive, review and acknowledge our customer orders and intercompany shipments efficiently and accuratelyCo-ordinating the supply of our materials both...


  • Cambridgeshire, UK, Eastern England, United Kingdom Origin Multilingual Full time

    Location: Cambridge (Remote and 1 x per month in the Office)Permanent3 Different shifts available:Shift 1 - £26.050 per year2- week rotational shift,Week 1: Mon – Fri 11:45 – 20:00Week 2: Mon, Tues, Weds & Fri 11:45 – 20:00 (Thurs OFF), Saturday 08:00 – 16:15--Shift 2 - £24,500 per yearMonday to Friday - 11:45 to 20:00.--Shift 3 - £24,900 per...


  • Hammersmith, UK, West London, United Kingdom H&H Group Full time

    A bit about H&H GroupHealth & Happiness (H&H) Group is a publicly traded company, with established market positions in more than 14 countries in Asia-Pacific, Europe, North America and Oceania with over 3,000 team members working across the globe. Our vision is focused on premium nutrition and lifetime wellness. We have 3 business segments - Baby, Adult and...


  • Hammersmith, UK, West London, United Kingdom H&H Group Full time

    A bit about H&H GroupHealth & Happiness (H&H) Group is a publicly traded company, with established market positions in more than 14 countries in Asia-Pacific, Europe, North America and Oceania with over 3,000 team members working across the globe. Our vision is focused on premium nutrition and lifetime wellness. We have 3 business segments - Baby, Adult and...

  • Data lake engineer

    1 month ago


    Cheshire East, UK, North West England, United Kingdom Wipro Full time

    About Us:Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting, and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company...

  • Data lake engineer

    4 weeks ago


    Cheshire East, UK, North West England, United Kingdom Wipro Full time

    About Us:Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting, and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company...


  • Cheshire East, UK, North West England, United Kingdom Wipro Full time

    Job Title: Sr. Data Analytics EngineerLocation: Cheshire, United KingdomWork Mode: HybridPackage: Competitive + BenefitsStart Date: ASAPPermanent Role: YesResponsibilities:Help customers learn and use AWS services such as Athena, Glue, Lambda, S3, DynamoDB, NoSQL, Relational Database Service (RDS), Amazon EMR and Amazon RedshiftDeliver on-site technical...


  • Cheshire East, UK, North West England, United Kingdom Wipro Full time

    Job Title: Sr. Data Analytics EngineerLocation: Cheshire, United KingdomWork Mode: HybridPackage: Competitive + BenefitsStart Date: ASAPPermanent Role: YesResponsibilities:Help customers learn and use AWS services such as Athena, Glue, Lambda, S3, DynamoDB, NoSQL, Relational Database Service (RDS), Amazon EMR and Amazon RedshiftDeliver on-site technical...

  • AWS Data Architect

    1 month ago


    Cheshire East, UK, North West England, United Kingdom Wipro Full time

    About Us:Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting, and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company...

  • AWS Data Architect

    4 weeks ago


    Cheshire East, UK, North West England, United Kingdom Wipro Full time

    About Us:Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting, and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company...

  • Service Colleague

    4 weeks ago


    Cheshire, Cheshire, North West England, United Kingdom Asda Part time

    Service Colleague - Broadheath Job TitleService ColleagueLocationAltrincham BroadheathEmployment TypePart timeContract TypePermanentHours per Week25SalaryCompetitive salaryCategoryRetail Hourly Colleagues, Sales StaffClosing Date3 June 2024 Service ColleagueOur operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift...


  • Cheshire East, UK, North West England, United Kingdom Wipro Full time

    About Us:Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting, and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company...