Senior User Experience Designer
2 months ago
Senior User Experience (UX) Designer –
Must have, B2C, Ecommerce, luxury goods, luxury experiences or travel expertise
St Albans – permanent, hybrid, full-time (1-2 days in office)
This is an exciting opportunity to join a dynamic online travel brand. The business has ambitious growth plans. The UX designer will be responsible for the online UX that the business offers customers, suppliers, and internal teams. We are looking for an expert in digital B2C UX to help the business service its customers online as it evolves and expands its product offering in line with ever changing customer needs and market forces.
You will provide UX expertise to a cross functional web site in-house product team of a Business Analyst, Product Owner, Conversion Rate Optimisation Specialist and Web Developers. You will help to evolve and improve the UX of the responsive websites as they look to scale up their business. All their websites are developed and maintained by internal teams.
We need a great communicator, with exceptional design skills, someone with energy who embraces change plus is prepared to go that extra mile to achieve business objectives. The UX Designer would liaise with internal stakeholders to guarantee a coherent and brand aligned web site design and user experience.
Essential Skills and Experience:
- UX design in B2C Digital in travel, luxury clothing brands, luxury experiences, cruises etc.
- Expertise with designing customer journeys and improving usability.
- Designing responsive UX for eCommerce concepts like product search, displaying product information, online payments and check out journey, user accounts and post-sale functionality.
- Proven track record delivering superb UX, strong portfolio of past achievement.
- Working using agile processes
- Running design workshops, retrospectives, a fail-fast approach, iterative and incremental change
- Data driven decision making.
- Conducting user research and user testing
- Utilising data from multi variant testing
- Accessing and using analytics data
- Excellent communication, listening and presentation skills including taking ownership.
- Strong technical design knowledge and skills
- Responsive web technologies like HTML, CSS, Javascript, mock-up and wire-frame tools, user journey modelling tools, design tools
- Honors degree in Design
Aspire Personnel Ltd acts as an employment business for interim positions and an employment agency for permanent positions. Aspire Personnel Ltd is committed to equal opportunity and diversity.
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