![D&R Recruitment Limited](https://media.trabajo.org/img/noimg.jpg)
Operations Manager
1 week ago
Operations Manager - Bridging Finance
London – Mayfair
Salary: £80,000 – Rising to £100,000 plus benefits
Office Based - London
The Company
My client is an established bridging finance company specialising in the bridging and short-term lending markets. the company is now keen to welcome an operations Manager to work closely with the Managing Director to support the streamlining and process establishment of the business
Job Summary:
As an operations Manager you will be responsible for driving operational excellence by identifying, planning, and executing business process improvements. You will work closely with cross-functional teams to analyse, design, and implement changes to existing processes, systems, and policies. The ideal candidate will have experience in project management, change management, and process improvement methodologies.
Responsibilities, Skills and experience that will lead to success:
- This role would suit someone who has a grounding in property finance operations, who has the ability to develop strong relationships quickly, influence key stakeholders, work cross-functionally and autonomously.
- Lead measurement & reporting of key KPI’s, and bring in structure, discipline across broking, client service, and outsourced partner teams
- Support improvement of client & colleague outcomes through pro-actively spotting KPI trends & escalate to Operations leader & broking leaders where relevant
- Communication skills - both written and verbal. Ability to summarize complex solutions/concepts into a digestible format.
- Demonstrated experience in operations, risk management and/or excellence in a professional services environment
- Proficient Excel & data configuration skills – to be able to utilise data to support recommendations and to drive change initiatives.
Education & Experience
- Comprehensive experience of the UK mortgage market and a thorough understanding of loan underwriting built in a bridging or long-term lending environment.
- A strong and demonstrable understanding of process improvement, change management and creating operational efficiencies.
- Excellent communication and analytical skills.
- Ability to prioritise effectively to manage several time critical tasks at once.
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