Business Analyst

7 days ago

City of London London, Central London, United Kingdom Wipro Limited Full time
Introduction:

Wipro is looking for a Business Analyst - Health Insurance with previous experience in Health Insurance or Insurance industry as a Business Analyst; with strong understanding of health insurance processes, capabilities, ways of working and value chain. This is a new role which will be at the heart of the growth agenda for the organisation. The role will have a primary focus on modernisation and digital transformation.

The Company:

Wipro is a well-led organisation where innovation is our differentiator. We ranked as a "Top Employer" as part of the Top Employer Institute 2024 annual listings. We were assessed on several key HR practices including Diversity and Inclusion and Gender. This is accompanied by achieving solid business growth in the last ten quarters against a backdrop of high inflation and geopolitical turmoil.

As a Business Analyst - Health Insurance you will be a part of Wipro Domain & Consulting Business Line. At D&C, we are not only the best at execution, but we also act as a proactive force of change, a true partner in our clients' transformation journey.

Wipro is at the forefront of helping companies around the world transform so that they can deliver great experiences to their customers, partners and employees. At Domain and Consulting (D&C), we are at the heart of this endeavor. With an entrepreneurial mindset and creative outlook, we evaluate customers' problems and craft innovative solutions that involve the use of technologies like Cloud, AI, 5G and robotic automation. All this is done while working with clients simultaneously to deliver outstanding results.

As a Business Analyst - Health Insurance you will be a part of the Insurance Practice where we help insurance companies transform the way they do business through digital powered customer experience & analytics/cognition enabled business transformation. Our transformation consulting framework enables modernization & complete digitalization of insurance organization. Leading practices include - Sales & Distribution Transformation, POS Transformation, Underwriting Transformation, Claims Transformation.

Purpose of the Role:

The Business Analyst - Health Insurance will be responsible to lead and deliver change and digital transformation projects.

Your Responsibilities:

As the Business Analyst - Health Insurance you will:
  • Scope and shape activities for the work-stream, working with business and technical teams to understand business needs and how they can be designed and developed practically
  • Work closely with business stakeholders to ensure input and engagement is made in timely manner, challenge where necessary
  • Work and liase with the digital, technical and development teams for integrated designs across requirements
  • Facilitate, plan and conduct workshops
  • Understand the different business needs from stakeholders, create user and customer journeys, map the business processes and craft the BRD's (business requirements documents)

Mandatory Skills/Experience:
  • Previous experience as a Business Analyst in Insurance / Health Insurance domain in the UK
  • Should be experienced in "Small and Medium Sized Enterprises" or "Consumer" (preferably both) for one of these specialisms - Proposition Management, Opportunity & Quote, Claim & Provider N/w, Portal, Data / Integration / Platform, Billing & Payment
  • Experienced in working with Policy Admin Systems - experienced in working with integrated designs across requirements, to technical requirements and liaising these with the development teams
  • Experienced in Salesforce (preferable)
  • Excellent written and oral communication
  • Good stakeholder management and engagement
  • Experiences of working in an Agile, Scrum, Kanban, Jira and Confluence environment, concept of role of a Business Analyst in an Agile project
  • Experienced in working in agile scrum teams

Your Benefits:

As the Business Analyst - Health Insurance you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve.

Equal Opportunities:

Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace.

#LI-KS1

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