Customer Retention Manager

Customer Retention Lead Job Type: Temporary - 1 year role, possible extensionSalary: DOE + great benefitsLocation: London + WFH Consultant: Rosie WhelanThe Organisation:Digital Recruitment Company are currently working with a global financial services provider of adult & child savings and investments, personal insurance, and pension planning. With £5.6bn...

Retention Manager (9-month FTC)£40k-£50k (dependent on experience)West London | Hybrid (with travel to Malta)Full-Time Fixed Term Contract We are working with a dynamic client in the gambling and gaming industry, focused on customer growth through personalised and targeted communication strategies. As they continue to expand, they’re looking for a...

This is an exciting opportunity to join a dynamic client retention team at a leading Fintech company specialising in providing vital funding to small businesses. With robust financial support, we seek an additional team member to help drive our ambitious growth initiatives. The base salary is £38K-£40k with £10k-15k OTE, Please note that as this is a...

The Company:Privately owned London based SaaS solution focussed on advocacy across the company workforce.2-Year plan to become a market leader in the Employee Communication space with a major focus on both UK and US growth!Operating at a carbon neutral level for 2 years!The Opportunity:Joining a small, but globally spread CSM team, you will take ownership of...

The Company:Privately owned high-growth MedTech solution helping drive clinical value and patient engagement!Looking to 5x their revenue by end of 2025 and close to securing Series-A funding!Customer Success focussed! Despite being a young business, they know that a Customer Centric direction is key!The Opportunity:Lead the Customer Success strategy for this...

Looking for SaaS/eCommerce CSMs I am currently working with an extremely exciting scaling business who are providing eCommerce businesses with an AI Platform to help optimize and drive engagement! ResponsibilitiesOwn overall relationship with assigned brands. Ensure retention and satisfaction of all assigned clients, keeping that retention rate to as close...

Sastra Group is working with a Series A Software Development vendor who is changing the Martech space. They have organically grown and are expanding the Customer Success team.One of their key hires is a Manager, Customer Success Operations. You will be working directly with the VP of Customer Success will be responsible for driving customer satisfaction,...

Job Title: Digital & Commercial Trading Analyst/Retention Trading AnalystLocation: Shoreditch, London (Hybrid)Duration: 12 months contract initially The Opportunity:We are seeking an experienced Commercial Performance professional to craft compelling narratives around our paid customer performance, bringing data to life by weaving it with ongoing projects,...

About ripple⁺Ripple is a consumer wellness brand offering single-use recyclable diffusers made from natural, organic ingredients. Their botanical blends are a non-addictive, nicotine free alternative to smoking & vaping.Whether trying to quit e-cigarettes or simply seeking a recreational plant-powered puff, ripple⁺ is revolutionising a healthier...

Customer Success Manager Financial Services Membership BodyHybrid Working Model Flexible – City of London OfficesBasic Salary Up to £45,000 dependant on experience with excellent benefits including 30 Days Holiday, Pension, PMI, Healthcare, Gym Subsidy, Income Protection, Social Activities, Training & CPDPermanent Role, Full TimeOur client a leading,...

Join our movementJoin us on our mission to transform global health through innovative patient communication. As Head of Customer Success, you will lead the strategic vision and execution of all customer success initiatives, driving customer satisfaction, retention, and growth. You’ll oversee both proactive and reactive strategies, collaborating with a...

We are partnered with a rapidly growing HR and Workforce Management Software vendor based in the UK. As a leader in both the UK and Europe, they are looking for a Customer Success Manager to join their team and help improve company performance across the employee lifecycle using advanced, built-in intelligence.As the Customer Success Manager, you will...

Job Description Customer Success Manager SYNTASA™ is looking for a a highly motivated Customer Success Manager who has demonstrated ability to manage and nurture client relationships, ensure their needs are met and their business goals are accomplished. Join our team of leading machine learning researchers, software...

"Client Experience Manager"Onsite - close to Oxford StreetSalary c£50kMonday to Friday 40 hour shift between 7am and 9pm - some flexibility on this.'Service Office' sectorWe are excited to announce an exceptional opportunity for a 'Client Experience Manager' at a prestigious and iconic location in London's West End. As the 'Client...

Customer Success Manager (Start-up) - London - SaaS - AI Driven Solution Dynamic and rapidly growing SaaS company focused on building Artificial General Intelligence that transform how businesses operate. With a commitment to innovation and a world-class team, we are on a mission to eliminate menial tasks and empower people to work more creatively.About the...

Job Title: Customer Insights AnalystClient Location: London - hybridStarting: ASAPSalary/Pay Rate: £25.61 ph pro rata (PAYE)Duration: 12 monthsWorking hours: 35-hour week Department: EMEA Field Sales GTM UKJob Category: Finance & OperationsJob Title: Customer Insights Analyst As a Customer Insights Analyst, you will play a pivotal role in developing...

Working for a well-known, high-growth subscription-based business with millions of customers, the Senior CRM Manager will work to increase customer retention, reduce churn, drive upsell & cross-sell opportunities and ultimately increase revenue.The Senior CRM Manager will work cross functionally with teams across the whole business including the wider...

Your RoleThis role will play a hybrid role combining both customer success management and technical account management responsibilities. It will involve building strong relationships with clients, providing technical support and training, ensuring successful client onboarding, and optimizing the use of Semasio’s Semantic Targeting Platform. The ideal...

Own is the leading data platform trusted by thousands of organizations to protect and activate SaaS data to transform their businesses. Own empowers customers to ensure the availability, security and compliance of mission-critical data, while unlocking new ways to gain deeper insights faster. By partnering with some of the world’s largest SaaS ecosystems...

A B2C financial services provider based in London is seeking a CRM Manager to design and implement the CRM / cross-sell strategies for the bank itself and partner channels.Responsibilities:Take ownership of the Salesforce Marketing Cloud platform, ensuring optimal utilization.Provide guidance to partners, helping them achieve their desired KPIs.Conduct...