Amazon Connect Engineer

5 days ago

Telford UK, Shropshire, United Kingdom Coforge Full time

Amazon Connect Engineer


About the Role: We seek a seasoned Senior Cloud Engineer with a strong focus on Amazon Connect to join our team. You will be pivotal in designing, developing, and maintaining robust contact center solutions. Your AWS services and infrastructure expertise will be instrumental in delivering high-performance, scalable, and secure contact center environments.


Responsibilities:

  • Technical Leadership: Provide technical guidance and mentorship to the engineering team in designing and implementing contact center solutions.
  • AWS Expertise: Demonstrate deep knowledge of AWS services (Lambda, DynamoDB, S3, SNS, SNS, Lex, Bedrock, API Gateway, Pinpoint, etc.) to architect and optimize cloud infrastructure for contact center workloads.
  • Amazon Connect Mastery: Possess an in-depth understanding of Amazon Connect features, including contact flows, routing, analytics, and integrations.
  • Infrastructure as Code: Utilize AWS CDK or other infrastructure as code tools to automate and manage cloud resources efficiently.
  • Performance Optimization: Identify and implement strategies to optimize contact center performance, scalability, and cost-effectiveness.
  • Troubleshooting: Diagnose and resolve complex technical issues related to contact center infrastructure and applications.
  • Automation: Develop and implement automation scripts to streamline operational tasks and improve efficiency.
  • Security: Ensure adherence to security best practices and compliance standards.


Qualifications:


  • Proven experience as a Senior Cloud Engineer with a strong focus on contact center solutions.
  • In-depth knowledge of AWS services and architecture.
  • Hands-on experience with Amazon Connect and its integration with other AWS services.
  • Proficiency in scripting languages (Python, Bash, etc.) for automation.
  • Strong problem-solving and troubleshooting skills.
  • Ability to lead and mentor junior engineers.


Preferred Qualifications:


  • AWS certifications (Solutions Architect, DevOps Engineer, etc.).
  • Experience with performance and load testing of Managed services
  • Knowledge of contact center industry standards and best practices.

  • Business Development Manager

    4 weeks ago

    Telford, UK, Shropshire, United Kingdom Marshall Harmony Full time

    Are you a Business Development Manager experienced in selling engineered systems/solutions into offshore industries, or perhaps you have a strong background in selling heavy machinery into other sectors?If you’re nodding your head, then keep reading. We’ve got an opportunity that could be perfect for you…..As a Business Development Manager, you'll...

  • Technical Project Estimator

    8 hours ago

    Telford, UK, Shropshire, United Kingdom Marshall Harmony Full time

    Are you an experienced Technical Project Estimator looking to advance your career? If you have a solid background in estimating complex, multi-component rotating machinery and are eager to tackle high-value projects, this is the perfect role for you. Join this dynamic, employee-owned company and play a key role in shaping our success.As a Technical Project...

  • Operations Manager

    2 weeks ago

    Telford, UK, Shropshire, United Kingdom Marshall Harmony Full time

    Are you an Operations Manager from a machine build background who thrives in project-based environments? This isn’t a conventional production setting; component parts are ordered in to engineered specifications. Your role is to manage the flow of parts into the assembly halls and coordinate the effort of the build team to assemble, commission, and test...

  • Amazon Connect Engineer

    5 days ago

    Telford, United Kingdom Coforge Full time

    Amazon Connect EngineerAbout the Role: We seek a seasoned Senior Cloud Engineer with a strong focus on Amazon Connect to join our team. You will be pivotal in designing, developing, and maintaining robust contact center solutions. Your AWS services and infrastructure expertise will be instrumental in delivering high-performance, scalable, and secure contact...

  • Amazon Connect Engineer

    4 days ago

    Telford, United Kingdom Coforge Full time

    Amazon Connect Engineer About the Role: We seek a seasoned Senior Cloud Engineer with a strong focus on Amazon Connect to join our team. You will be pivotal in designing, developing, and maintaining robust contact center solutions. Your AWS services and infrastructure expertise will be instrumental in delivering high-performance, scalable, and secure...

  • Amazon Connect Engineer

    4 days ago

    Telford, United Kingdom Coforge Full time

    Amazon Connect EngineerAbout the Role: We seek a seasoned Senior Cloud Engineer with a strong focus on Amazon Connect to join our team. You will be pivotal in designing, developing, and maintaining robust contact center solutions. Your AWS services and infrastructure expertise will be instrumental in delivering high-performance, scalable, and secure contact...

  • Amazon Connect Engineer

    5 days ago

    Telford, United Kingdom Coforge Full time

    Amazon Connect EngineerAbout the Role: We seek a seasoned Senior Cloud Engineer with a strong focus on Amazon Connect to join our team. You will be pivotal in designing, developing, and maintaining robust contact center solutions. Your AWS services and infrastructure expertise will be instrumental in delivering high-performance, scalable, and secure contact...

  • Amazon Connect Engineer

    5 days ago

    Telford, Shropshire, United Kingdom Coforge Full time

    Amazon Connect Engineer About the Role: We seek a seasoned Senior Cloud Engineer with a strong focus on Amazon Connect to join our team. You will be pivotal in designing, developing, and maintaining robust contact center solutions. Your AWS services and infrastructure expertise will be instrumental in delivering high-performance, scalable, and secure...

  • Amazon Connect Engineer

    5 days ago

    Telford, Shropshire, United Kingdom Coforge Full time

    Amazon Connect Engineer About the Role: We seek a seasoned Senior Cloud Engineer with a strong focus on Amazon Connect to join our team. You will be pivotal in designing, developing, and maintaining robust contact center solutions. Your AWS services and infrastructure expertise will be instrumental in delivering high-performance, scalable, and secure...

  • Amazon Connect Solutions Architect

    4 days ago

    Telford, Telford and Wrekin, United Kingdom Coforge U.K. Ltd Full time

    Amazon Connect Engineer About this Role: We are seeking a seasoned Senior Cloud Engineer with a strong focus on Amazon Connect to join our team at Coforge U.K. Ltd. As a key member of our engineering team, you will be pivotal in designing, developing, and maintaining robust contact center solutions. Key Responsibilities: As a Senior Cloud Engineer, you...

  • Amazon Connect Solutions Architect

    4 days ago

    Telford, Telford and Wrekin, United Kingdom Coforge U.K. Ltd Full time

    Amazon Connect Engineer About this Role: We are seeking a seasoned Senior Cloud Engineer with a strong focus on Amazon Connect to join our team at Coforge U.K. Ltd. As a key member of our engineering team, you will be pivotal in designing, developing, and maintaining robust contact center solutions. Key Responsibilities: As a Senior Cloud Engineer, you...

  • Amazon Connect Solutions Architect

    6 days ago

    Telford, United Kingdom Coforge Full time

    About the RoleWe are seeking a seasoned Senior Cloud Engineer with a strong focus on Amazon Connect to join our team at Coforge. As a key member of our engineering team, you will be pivotal in designing, developing, and maintaining robust contact center solutions.ResponsibilitiesTechnical Leadership: Provide technical guidance and mentorship to the...

  • Amazon Connect Solutions Architect

    6 days ago

    Telford, United Kingdom Coforge Full time

    About the RoleWe are seeking a seasoned Senior Cloud Engineer with a strong focus on Amazon Connect to join our team at Coforge. As a key member of our engineering team, you will be pivotal in designing, developing, and maintaining robust contact center solutions.ResponsibilitiesTechnical Leadership: Provide technical guidance and mentorship to the...

  • Amazon Connect Solutions Architect

    3 days ago

    Telford, Telford and Wrekin, United Kingdom Coforge Full time

    About the Role:We are seeking a seasoned Senior Cloud Engineer with a strong focus on Amazon Connect to join our team at Coforge. You will be pivotal in designing, developing, and maintaining robust contact center solutions. Your AWS services and infrastructure expertise will be instrumental in delivering high-performance, scalable, and secure contact center...

  • Amazon Connect Solutions Architect

    3 days ago

    Telford, Telford and Wrekin, United Kingdom Coforge Full time

    About the Role:We are seeking a seasoned Senior Cloud Engineer with a strong focus on Amazon Connect to join our team at Coforge. You will be pivotal in designing, developing, and maintaining robust contact center solutions. Your AWS services and infrastructure expertise will be instrumental in delivering high-performance, scalable, and secure contact center...

  • AWS Cloud Engineer

    3 days ago

    Telford, Telford and Wrekin, United Kingdom Coforge U.K. Ltd Full time

    About the RoleWe are seeking a seasoned Senior Cloud Engineer with a strong focus on Amazon Connect to join our team. You will be pivotal in designing, developing, and maintaining robust contact center solutions. Your AWS services and infrastructure expertise will be instrumental in delivering high-performance, scalable, and secure contact center...

  • AWS Cloud Engineer

    3 days ago

    Telford, Telford and Wrekin, United Kingdom Coforge U.K. Ltd Full time

    About the RoleWe are seeking a seasoned Senior Cloud Engineer with a strong focus on Amazon Connect to join our team. You will be pivotal in designing, developing, and maintaining robust contact center solutions. Your AWS services and infrastructure expertise will be instrumental in delivering high-performance, scalable, and secure contact center...

  • AWS Engineer + DevOps

    5 days ago

    Telford, Shropshire, United Kingdom Coforge Full time

    Amazon Connect Engineer About the Role: We seek a seasoned Senior Cloud Engineer with a strong focus on Amazon Connect to join our team. You will be pivotal in designing, developing, and maintaining robust contact center solutions. Your AWS services and infrastructure expertise will be instrumental in delivering high-performance, scalable, and secure...

  • AWS Engineer + DevOps

    5 days ago

    Telford, Shropshire, United Kingdom Coforge Full time

    Amazon Connect Engineer About the Role: We seek a seasoned Senior Cloud Engineer with a strong focus on Amazon Connect to join our team. You will be pivotal in designing, developing, and maintaining robust contact center solutions. Your AWS services and infrastructure expertise will be instrumental in delivering high-performance, scalable, and secure...

  • Architect

    1 week ago

    UK, UK, United Kingdom Infinity Quest Full time

    Role: Senior Amazon Connect ArchitectWork Location: Glasgow, Scotland (Hybrid)Duration: 6 Months Contract With the possibility of renewalDescription:-We are seeking a highly skilled Senior Amazon Connect Architect to lead the design and implementation of complex contact center solutions for our clients. As a key member of our team, you will be responsible...

  • Strategic Account Manager, Amazon

    3 weeks ago

    London, UK, UK, United Kingdom eVenturing Full time

    Strategic Account Manager, Amazon - Job Description eVenturing is a London based Accelerator that partners with brands selling on Amazon. Our partnerships have one central objective: grow the valuation of our partners’ brand.The last decade has seen the rise of e-commerce for consumer goods with Amazon at the centre of this boom. With Amazon annual sales...

  • Cloud Architect

    1 week ago

    UK, UK, United Kingdom Infoplus Technologies UK Limited Full time

    Must Skills – AWS SDK, Amazon Connect, Lambda.Qualifications:•Proven experience as a Senior Amazon Connect Architect with a strong track record of successful contact center implementations.•Deep understanding of AWS cloud services and architecture.•Proficiency in AWS CDK for infrastructure as code.•Strong problem-solving and analytical...

  • Infrastructure Engineer

    2 days ago

    Telford, United Kingdom Coforge Full time

    AWS Cloud Infrastructure Engineer AWS Cloud Infrastructure engineer with 6 – 10 years of experience Knowledge of cloud technologies (specifically AWS), including enterprise or hosting provider services SaaS, PaaS, and IaaS Solutions. Knowledge of cloud system engineering principles and considerationsExperience with PowerShell, PowerShell Workflow, and...