![ea Change](https://media.trabajo.org/img/noimg.jpg)
Technology Support Analyst
4 weeks ago
Bilingual German speaking Technology Support Analyst - Leading UK Retail & Commercial Bank
Location: Leeds or Edinburgh
Contract Type: Contract (permanent afterwards)
Day rate: £185 per day
- Join one of the UK's biggest retail & commercial banks
- Provide critical IT support for a leading financial institution
- Demonstrate your excellent communication and problem-solving skills
- Collaborate with colleagues across the business at all levels
Our client, a leading retail and commercial bank in the UK, is seeking a fluent German speaking Technology Support Analyst to join their team in Leeds or Edinburgh on a contract basis, which will then switch permanently afterwards.
Position Overview
The Technology Support Analyst will play a crucial role in providing critical IT support to the bank's business areas, ensuring minimal disruption to their services by effectively managing and resolving technology issues.
Responsibilities
- Handle critical issues and complaints in a fair and objective manner
- Collaborate closely with colleagues and external vendors
- Demonstrate excellent communication skills in German and English
- Understand IT Service Desk processes & procedures, including critical metrics
- Prioritise technology issues in a high-stress environment with minimal direction
- Coach and support colleagues, communicating ideas and information effectively
- Analyse technical information from various sources using sophisticated diagnostic skills
- Plan own work, balancing priorities and ensuring alignment to standards and cost constraints
- Take ownership of personal development plan and drive progression
Requirements
- Excellent German listening, written, and verbal communication skills
- Very good analytical and problem-solving skills
- Confident collaborator with colleagues at all levels and external vendors
- Understanding of IT Service Desk processes & procedures, including critical metrics
- Experience working in a high-stress environment with minimal direction
- Understanding of the business areas supported and associated critical systems
- Ability to coach and support colleagues, tailoring communication to the audience
- Focus on results and delivery, consistently meeting and exceeding quality standards
- Sophisticated diagnostic and analysis skills
- Efficient in planning own work, balancing priorities and ensuring alignment to standards
- Ownership of personal development plan and drive for progression
-
Technology Support Analyst
4 weeks ago
Leeds, UK, West Yorkshire, United Kingdom Klickstarters Full timeTechnology Support Analyst6 month contract and German speaking is essentialWe are a worldwide professional services and are looking for a Technology Support Analyst to join our team.Basic IT systems experienceSystem specific training provided6 month contact, with potential to turn permanent if successful after the 6 monthsGerman speaking is essentialOffice...
-
Information Technology Business Analyst
4 weeks ago
Leeds, UK, West Yorkshire, United Kingdom Fairmont Recruitment Full timeAbout the job Company | Legal Role | IT Business Analyst Level | Mid Level✨Requirement | Must have experience working within the insurance sector Based | Lloyds Hybrid | Up to 1 day a week in the office Offer | up to £55kThis is an exciting chance to join a fast-growing company in a vital role aimed at ensuring they can achieve excellent results for their...
-
Information Technology Business Analyst
3 weeks ago
Leeds, UK, West Yorkshire, United Kingdom Fairmont Recruitment Full timeAbout the job Company | Legal Role | IT Business Analyst Level | Mid Level✨Requirement | Must have experience working within the insurance sector Based | Leeds Hybrid | Up to 1 day a week in the office Offer | up to £55kThis is an exciting chance to join a fast-growing company in a vital role aimed at ensuring they can achieve excellent results for their...
-
Business Change Analyst
7 days ago
Leeds, West Yorkshire, United Kingdom Cathcart Technology Full timeAn IT-focused business on the outskirts of Leeds is looking for an experienced Business Change Analyst for their team. The company operate B2B and have made very significant growth over the last few years.The company have developed their own CRM which is crucial to the business – it handles everything from on-boarding, metering, billing, payments and...
-
Business Analyst
4 weeks ago
Leeds, UK, West Yorkshire, United Kingdom Fruition IT Full timeBusiness Analyst - RetailInside IR35 ContractLeeds / Hybrid (2 days in the office per week) This is an exciting opportunity for an accomplished Business Analyst with experience working within the retail or similar sectors. The successful Business Analyst will join a market leading business currently going through a major IT transformation programme. The...
-
Business Analyst
3 weeks ago
Leeds, UK, West Yorkshire, United Kingdom Fruition IT Full timeBusiness Analyst - RetailInside IR35 ContractLeeds / Hybrid (2 days in the office per week) This is an exciting opportunity for an accomplished Business Analyst with experience working within the retail or similar sectors. The successful Business Analyst will join a market leading business currently going through a major IT transformation programme. The...
-
German Speaking Technology Support Analyst
1 week ago
Leeds, West Yorkshire, United Kingdom Pontoon Full timeTechnology Support Analyst (German Speaking)6 Month Contract - potential to extendLeeds (5 days onsite)We are an equal opportunities employer and believe in a diverse workforce offering flexible working where possible. This role is a full-time telephony-based role. The selection criteria below will be used as part of the evaluation process: · Evidence of...
-
Automation Test Analyst
4 weeks ago
Leeds, UK, West Yorkshire, United Kingdom Brio Digital Full timeAutomation Test AnalystContract Type: Inside IR35Rate: £500 per dayDuration: 6 monthsThis is a highly back-end/data focussed testing position so experience in this area is essential. Location: Remote with travel to Leeds or London as requiredBrio is working with a leading provider of innovative technology solutions in the healthcare sector. We seek a Senior...
-
Senior SOC Analyst
4 weeks ago
Leeds, UK, West Yorkshire, United Kingdom Anson McCade Full timeRole - Lead SOC AnalystLocation - Leeds - on-site workingSalary - Up to £75,000 + packageA global leader in the Aerospace & Defence sector is seeking the expertise of a technically astute SOC Analyst to help support the day to day operations; and incremental improvement, of a dedicated Security Operations Centre (SOC) for a major UK CNI organisation based...
-
Netsuite Support Analyst
1 week ago
Birmingham, UK, West Midlands, United Kingdom SF Technology Solutions Full timeNetSuite support Analyst with demonstrable experience supporting business process and change improvements is sought by a market leading automotive investment organisation based in Birmingham. With a 30 year pedigree of utilizing international trade relationships to help their clients thrive in new marketplaces this company are looking for a NetSuite Support...
-
Technical Analyst
4 weeks ago
Leeds, UK, West Yorkshire, United Kingdom Response Informatics Full timeRole: Technical AnalystLocation: Leeds, UK (Open for Osterley also but whenever required candidate has to visit Leeds office)Duration: 1 x min 9months, 1x likely 12monthsNo of positions: 2Hybrid: 2-3 days from officeNote : Must be a Technical Analyst from OTT background with SQL and Json experienceDOWork with Product, Engineering, Architecture and Design...
-
Technical Analyst
3 weeks ago
Leeds, UK, West Yorkshire, United Kingdom Response Informatics Full timeRole: Technical AnalystLocation: Leeds, UK (Open for Osterley also but whenever required candidate has to visit Leeds office)Duration: 1 x min 9months, 1x likely 12monthsNo of positions: 2Hybrid: 2-3 days from officeNote : Must be a Technical Analyst from OTT background with SQL and Json experienceDOWork with Product, Engineering, Architecture and Design...
-
Information Technology Support Analyst
1 week ago
Birmingham, UK, West Midlands, United Kingdom Grace May Full timeThis is a great opportunity to join a Global Organisation and become part of a highly regarded IT team.In the role you will be a focal point of contact for technical support needs. You will have experience working within an IT Service support environment providing 1st line IT Support and have good exposure to Microsoft windows and office suite. The most...
-
Senior Information Security Risk
4 weeks ago
Leeds, UK, West Yorkshire, United Kingdom Fruition IT Full timeRole: Senior Security Risk & Compliance AnalystLocation: Hybrid based out of London, Leeds or Birmingham - once every 2 weeks on sitePackage: £67,000 + bonus + 28 days annual leave An international leader in business services is looking for a Security Risk & Compliance Analyst to lead across initiatives relating to security and risk. The Information...
-
Senior Information Security Risk
3 weeks ago
Leeds, UK, West Yorkshire, United Kingdom Fruition IT Full timeRole: Senior Security Risk & Compliance AnalystLocation: Hybrid based out of London, Leeds or Birmingham - once every 2 weeks on sitePackage: £67,000 + bonus + 28 days annual leave An international leader in business services is looking for a Security Risk & Compliance Analyst to lead across initiatives relating to security and risk. The Information...
-
Technical Analyst
4 weeks ago
Leeds, UK, West Yorkshire, United Kingdom Response Informatics Full timeRole: Technical AnalystLocation: Leeds, UK (Open for Osterley also but whenever required candidate has to visit Leeds office)Duration: 1 x min 9months, 1x likely 12monthsNo of positions: 2Hybrid: 2-3 days from officeDOWork with Product, Engineering, Architecture and Design teams to continuing update ourSports applications for our millions of users.Become the...
-
Business Analyst
4 weeks ago
Leeds, UK, West Yorkshire, United Kingdom Fruition IT Full timeBusiness AnalystPermanent£50,000 + Generous BenefitsFlexible Hybrid Working - LeedsThis is an exciting opportunity for a Business Analyst to join a leading, IT-focused commercial organisation working closely with varying teams across the business. What you will be doingGathering & eliciting requirements.Gathering information and processing data to identify...
-
Business Analyst
3 weeks ago
Leeds, UK, West Yorkshire, United Kingdom Fruition IT Full timeBusiness AnalystPermanent£50,000 + Generous BenefitsFlexible Hybrid Working - LeedsThis is an exciting opportunity for a Business Analyst to join a leading, IT-focused commercial organisation working closely with varying teams across the business. What you will be doingGathering & eliciting requirements.Gathering information and processing data to identify...
-
Senior Data Analyst
4 weeks ago
Leeds, UK, West Yorkshire, United Kingdom Protect Group Full timeSenior Data Analyst - Protect GroupLocation: Leeds, UK Contract: Permanent, Full-TimeSalary: Competitive depending on experience + Generous BonusIncludes: Company Apple MacBook Company OverviewProtect Group is a global business founded by a serial entrepreneur and a highly experienced and successful executive team – with its Head Office located in Uruguay...
-
Senior Business Analyst
4 weeks ago
Leeds, UK, West Yorkshire, United Kingdom Brio Digital Full timeRemote/On-site as required (workshops etc)Contract, Inside IR35 6 Months £500 per dayBrio Digital is recruiting a business analyst to work on a programme of national importance within the NHS.The successful candidate will play a pivotal role in analysing current processes ("as is") and designing improved processes ("to be") to enhance service delivery...