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Digital Product Analytics Manager
2 months ago
hackajob is a matching platform partnering with Frasers Group helping them to hire the best talent and build the future. To get the chance to get matched to this role and other similar roles, click on Apply to set up your free profile.
From humble origins starting as a small sports shop in Maidenhead in 1982, Frasers Group is now a collection of the world’s most iconic brands. Frasers Group Tech is delivered by the in-house team who are passionate about what they do and are not dependent on outsourced organisations to deliver the core systems. They present an ideal opportunity for someone who is passionate about technology and wants to deliver the absolute best that they can and keep innovation at the forefront.
Frasers Group is elevating the retail experience for their consumers through their collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.
Why join us?
Their mission- they are building the worlds most admired and compelling brand ecosystem
Their purpose – they are elevating the lives of the many with access to the world’s best brands and experiences
At Frasers Group, they fear less and do more. Their people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe their principles:
- Think without limits - Think fast, think fearlessly, and take the team with you
- Own it and back yourself - Own the basics, own your role and own the results
- Be relevant - Relevant to their people, their partners and the planet
Are you ready to join the Fearless?
Job Description
Forming part of the group digital analytics function, reporting into the group head of digital analytics. You will work closely with the digital product team (and wider digital functions), to ensure high quality capture of analytics data from their websites and apps and to provide insight to inform their product roadmap and wider strategic decision making.
- Lead a small team of product and implementation analysts. Taking ownership for the team’s output and personal development.
- Be the owner of on-site user behavioural data including its capture and its distribution across the business, supporting all Frasers Group business teams in understanding the user journey.
- Develop and maintain strong relationships with the product function, imbedding analytical practices and ways of working into all product development. Aligning product, UX, user testing and analytics functions to deliver a best-in-class product development cycle.
- Utilise experimentation concepts to measure the efficacy of their feature development.
- With support from an external agency and internal resource, manage the roadmap for implementation of analytics and marketing capabilities, ensuring clean and robust data capture.
Qualifications
- Experience in management or mentorship of other colleagues.
- Expert communicator, with the ability to flex their presentation style based on the audience.
- Proficiency with SQL (required) and R/Python (nice to have).
- Strong visualisation skills (e.g., PowerBI, Looker, Tableau etc.).
- Experience with Google Analytics 4 (GA4)
- Extensive experience working in a product analytics position ideally within an ecommerce / retail business.
- Understanding of customer data platform capabilities and their role in the capture of customer / user journey data.
- Experience working with technology and data engineering functions.
- A keen interest in the broader industry developments and legislative changes affecting the capture of customer / user data.
Additional Information
Along with your benefits package they also offer a wide range of perks for their colleagues:
Reward, Recognition and Opportunities
Frasers Champion- Their employees are at the heart of their business and they ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant.
Fearless 1000 – By October 2025, they want their share price to hit £10. If that happens for 30 or more consecutive trading days, all colleagues across the business will receive a bonus The top 1000 performers in the company will receive unprecedented bonuses, worth from £50,000 to £1million Senior leaders across the business nominate these performers twice a year for embodying their core values and delivering exceptional performance*.
*subject to terms and conditions
Frasers Festival – an event like no other Their Frasers Festival is their celebration for Head Office and Retail Staff across the UK and Europe – hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more.
CEO Sessions – Once a quarter they offer 20 employees the opportunity to attend their “CEO Sessions” ran by their CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as their Sports or Luxury business.
Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand their business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of their stores or the Warehouse. The goal is to learn how the work you do impacts their teams on the frontline, and to bring ideas back to the office which will improve how they work.
Employee Welfare
Frasers Fit – Their Everlast Gyms Team are on a mission to make their workforce the best, and fittest on the planet They run free gym classes for employees as well as discounted memberships to their clubs. Frasers Fit is their wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.
Retail Trust – They know that its not just about physical health, mental wellness is equally important which is why all of their employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.