Cloud Engineer

4 weeks ago

UK, UK, United Kingdom LDNY People Full time

Role: Cloud Engineer ( Identity and Access Management )

Location: Remote, UK, Europe

Contract initially until the end of Dec 2024 but could roll on

Must have security clearance to SC/DV or NATO levels


Role scope

Under the direction / guidance of the local NCIA Point of Contact or the Cloud Ops Operations

Manager, the Cloud Engineer (Remote), Identity and Access Management will be supporting the

following activities:

1) Design and Implement IAM Solutions:

a) Design, implement, and manage identity and access management solutions using

Microsoft Entra ID (Azure AD) and Amazon AWS.

b) Ensure seamless integration with internal and external applications and systems.

2) Automate Account and Group Management:

a) Develop and deploy PowerShell scripts and Azure Automation workflows to automate

user account and group management tasks.

b) Implement self‐service capabilities for account and group management to improve

efficiency.

3) Manage Account Lifecycle:

a) Oversee the entire account lifecycle management process, from user onboarding to

offboarding.

b) Provision new accounts and assign appropriate access rights based on role requirements.

c) Regularly review and update user roles and permissions to reflect changes in job

functions and organizational structure.

d) Deprovision accounts promptly when users leave the organization or change roles,

ensuring removal of access rights.

e) Implement role‐based access control (RBAC) to manage permissions based on job roles.

f) Conduct periodic access reviews and certifications to ensure compliance with

organizational policies.

4) Privileged Identity Management:

a) Implement and manage Azure AD Privileged Identity Management (PIM) to control,

monitor, and audit privileged access to resources.

b) Configure PIM to enforce just‐in‐time (JIT) access, approval workflows, and access

reviews for privileged roles.

5) Security and Compliance:

a) Implement security best practices and ensure compliance with relevant standards and

regulations.

b) Conduct regular audits and reviews of access controls and permissions.

6) User Support and Troubleshooting:

a) Provide support for IAM‐related issues, including troubleshooting user access problems

and resolving authentication issues.

b) Act as an escalation point for complex IAM issues.

Maintain comprehensive documentation for IAM processes, configurations, and

workflows.

d) Provide training and support to IT staff and end‐users on IAM best practices and tools.

7) Monitor and Optimize IAM Systems:

a) Monitor the performance and effectiveness of IAM systems and processes.

b) Identify opportunities for improvement and implement optimizations to enhance

security and efficiency.

8) Collaboration and Communication:

a) Collaborate with IT security, compliance, and other relevant teams to ensure cohesive

IAM strategies.

b) Communicate effectively with stakeholders to understand IAM requirements and

address concerns.

9) External Collaboration and Sharing:

a) Manage external collaboration and sharing settingsin Azure AD to facilitate secure access

for partners and external users.

b) Implement and manage B2B (Business to Business) collaboration settings and policies

through Entra ID.

c) Integrate and manage identity and access management for B2B scenarios, ensuring

seamless and secure interactions with external partners.

10) AWS Integration:

a) Integrate and manage IAM processes with Amazon AWS, ensuring secure access and

interoperability between Azure AD and AWS.

b) Implement and manage federated identities and single sign‐on (SSO) between Azure AD

and AWS environments.

c) Monitor and optimize IAM configurations to ensure compliance and security across

multi‐cloud environments.

11) Automation and Efficiency:

a) Develop and implement automation scripts using PowerShell to streamline routine

support tasks such as software installations, updates, and system checks.

b) Utilize Power Automate to create workflows that automate repetitive tasks and improve

service efficiency.

c) Identify opportunities to enhance efficiency through automation and proactively

implement solutions.

12) Communication and Collaboration:

a) Communicate effectively with users to understand their issues and provide clear

instructions.

b) Collaborate with IT teams to resolve issues and improve service delivery.

The contractor will be part of a team providing Technical Level 2 and 3 support , ensuring the

secure, available, managed and compliant delivery of Public Cloud Services to NATO and its

Strategic Commands.


Skills and Experience

The consultancy support for this work requires an experienced Cloud Engineer(Remote), Identity

and Access Management with the following qualifications:

1) Technical Expertise:

a. In‐depth knowledge of Microsoft Entra ID (Azure Active Directory) and Amazon

AWS identity and access management services.

b. Proficiency in PowerShell scripting and automation tools (e.g., Azure

Automation, Microsoft Graph API).

c. Experience with IAM solutions and tools, including role‐based access control

(RBAC), multi‐factor authentication (MFA), and conditional access policies.

d. Expertise in Azure AD Privileged Identity Management (PIM) and privileged

access control.

2) Analytical and Problem‐Solving Skills:

a. Strong analytical skills to assess and improve IAM processes and workflows.

b. Ability to troubleshoot complex IAM issues and implement effective solutions.

3) Security and Compliance Knowledge:

a. Understanding of security best practices and compliance requirements related

to identity and access management.

b. Experience conducting audits and ensuring adherence to regulatory standards.

4) Communication and Collaboration:

a. Excellent communication skills to effectively collaborate with IT teams,

stakeholders, and end‐users.

b. Ability to document processes clearly and provide training on IAM tools and

practices.

5) Organizational Skills:

a. Strong organizational skills to manage multiple tasks and priorities effectively.

b. Attention to detail in managing user accounts, groups, and access controls.

6) Team Collaboration:

a. Ability to work effectively as part of a team and share knowledge and resources.

b. Willingness to collaborate with colleagues to solve complex issues.

7) Others:

a. The candidate has strong customer relationship skills, including negotiating

complex and sensitive situations under pressure.

b. Full proficiency in the English language. French language proficiency is of

advantage.

c. The candidate must have the nationality of one of the NATO nations.

d. The candidate must possess a NATO Secret Security Clearance or national

equivalent.

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